Sydni VanMeter
Topeka
Summary
Oversaw customer service initiatives for over 6 years, enhancing client satisfaction. Led a team as a shift manager for 2 years, driving operational efficiency. Developed expertise as a teller for 6 months, managing transactions and cash flow. Cultivated strong customer connections to promote loyalty and retention.
Overview
6
6
years of professional experience
Work History
Bank Teller
Silver Lake Bank
12.2025 - Current
- Processed customer transactions efficiently, ensuring accuracy in cash handling and record keeping.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Assisted in training new tellers on operational procedures and bank policies.
- Balanced cash drawer daily, identifying discrepancies and implementing corrective measures.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Identified fraudulent activities by diligently monitoring transactions and reporting suspicious activity to management.
Potbelly sandwich shop
03.2024 - 08.2024
- Prepared sandwiches, shakes, and cookies, cooking them as required.
- The customer service provided was excellent, effectively assisting the customer in their needs.
- I consistently maintained cleanliness on a daily basis, which included washing dishes, disposing of trash, and restocking items throughout the store.
Walgreens
12.2022 - 08.2023
- Oversaw shift management by guiding associates and offering assistance in challenging situations.
- Responsible for managing monetary transactions using cash registers, safeguarding funds, and processing services such as Lumas and Western Union, among others.
- I have approved the deliveries from the truck, as well as those from vendors, and any necessary work related to the building.
Texas Roadhouse
10.2021 - 09.2022
- Customers were seated with exceptional service.
- I assisted with food service and also helped bus the tables.
- I handled pickup orders, prepared beverages, and assisted with cleaning the restaurant during every shift.
Hyvee
01.2021 - 09.2021
- Orders have been prepared and processed for online shopping.
- I organized the store's aisles and restocked items on the shelves.
- I provided customer service and occasionally handled register duties.
Papa Murphy's Pizza
12.2019 - 11.2020
- Prepared pizzas by applying various toppings, packaged them, and facilitated their sale.
- Prepared a variety of items, including salads, cookies, and bars.
- Counted the cash from the registers each night and secured the store.
Education
High school diploma - all years
05.2023
Skills
- Customer service
- Conflict Resolution
- Money handling
- Leadership abilities
- Food handling
- Deposits
- Withdrawals
- Creating checks
- Updating balances
- Unlocking and locking accounts
- Creating holds on checks
- Organization, cleaning
- Cash shipment
Timeline
Bank Teller
Silver Lake Bank
12.2025 - Current
Potbelly sandwich shop
03.2024 - 08.2024
Walgreens
12.2022 - 08.2023
Texas Roadhouse
10.2021 - 09.2022
Hyvee
01.2021 - 09.2021
Papa Murphy's Pizza
12.2019 - 11.2020