Sydnie Drier
Reston,Virginia
Summary
Administrative professional with background in optimizing office functions and improving organizational efficiency. Known for reliable support and adaptability in dynamic environments. Brings strong organizational skills and attention to detail, ensuring smooth and effective administrative functions.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Administrative Specialist
Institute of Facial and Oral Surgery
Leesburg, VA
08.2024 - Current
- Initiated and led the transition from paper files to a fully electronic record-keeping system by analyzing, condensing, and digitizing more than six years of patient charts.
- Managed scheduling for patient appointments, ensuring optimal workflow and resource allocation.
- Trained new administrative staff on office protocols and software systems.
- Minimized errors in documentation through meticulous proofreading, editing, formatting skills.
- Enhanced team productivity by providing administrative support and coordinating daily operations.
Surgical Coordinator
Virginia Eye Center
02.2023 - 11.2023
- Coordinated surgical schedules to optimize operating room utilization and patient flow.
- Managed patient communications, ensuring timely updates on procedures and post-operative care.
- Collaborated with surgeons and nursing staff to streamline pre-operative assessments and documentation.
- Implemented electronic health record management practices to ensure accurate data entry and compliance.
- Maintained strict adherence to HIPAA regulations, protecting the privacy of patient information at all times.
Administrative Specialist
Virginia Eye Center
08.2020 - 01.2023
- Assisted in billing processes, ensuring compliance with insurance requirements and reducing discrepancies.
- Expedited project completion times by effectively prioritizing tasks based on deadlines and resource availability.
- Facilitated communication between departments, organizing meetings and distributing essential information.
- Managed schedules and appointments for both doctors and patiends, ensuring seamless coordination of events.
- Resolved customer concerns efficiently to promote satisfaction and loyalty.
Administrative Specialist
Scans America
02.2020 - 05.2020
- Streamlined office processes by implementing efficient document management and filing systems.
- Managed filing system, entered data and completed other clerical tasks.
- Increased efficiency in data entry tasks through the implementation of advanced software tools.
Education
Bachelor of Social Sciences - Sociology, concentration in Criminology
Christopher Newport University
Newport News12-2019
Skills
- Electronic records management and data entry
- Appointment coordination and schedule management
- Organizing and categorizing data
- Editing and proofreading
- Patient flow management
- Confidentiality and data protection
- Attention to detail
- Multitasking and time management
- Problem Solving
Certification
- CPSS (Certified Patient Service Specialist)
- Collaborative Institutional Training Initiative (CITI) Program: Social and Behavioral Research Program
- HIPAA trained and certified
Timeline
Administrative Specialist
Institute of Facial and Oral Surgery
08.2024 - Current
Surgical Coordinator
Virginia Eye Center
02.2023 - 11.2023
Administrative Specialist
Virginia Eye Center
08.2020 - 01.2023
Administrative Specialist
Scans America
02.2020 - 05.2020
Bachelor of Social Sciences - Sociology, concentration in Criminology
Christopher Newport University