Overview
Work History
Education
Skills
Leadership
Accomplishments
Timeline
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Syed Ali Hyder Razvi

Hanover Park,IL

Overview

4
4
years of professional experience

Work History

Inside Sales Account Manager

Midwest Goods
10.2024 - 09.2025
  • Managed 1,500+ retail accounts, serving as primary client contact.
  • Conducted follow-ups and pitched new products to boost sales.
  • Used Salesforce to track pipelines, orders, and client interactions.
  • Processed and tracked orders in BigCommerce, ShipStation, and Zoho.
  • Resolved product, shipping, and tax-related customer issues.
  • Responded to daily client inquiries via email and calls.
  • Key Achievements:
  • Employee of the Month (June 2025) – Recognized for exceptional performance and client service.
  • Quarterly Champion (July 2025) – Awarded for outstanding sales contributions and account management success.

Customer Service Representative

Aldi
10.2023 - 10.2024
  • Process 100+ daily transactions using POS systems with high accuracy.
  • Operate lift equipment to restock ~25 items per hour, ensuring shelf readiness.
  • Provide frontline customer support and assist managers with daily operations.
  • Streamlined operations and prioritized tasks, allowing senior staff to increase revenue by 25%

Administrative Assistant

Shaunty Healing Center
09.2022 - 08.2023
  • Managed 200+ monthly financial transactions using QuickBooks Online.
  • Coordinated projects and maintenance with 7 external vendors.
  • Maintained confidentiality of 50+ employee records weekly.
  • Scheduled and delegated housekeeping tasks to streamline operations.

Air Import Agent

Nippon Express
10.2021 - 09.2022
  • Operated AS400 system to manage shipments and update logistics data.
  • Arranged 50+ outgoing shipments weekly to ensure timely delivery.
  • Conducted inventory audits at local and regional levels to maintain accuracy.
  • Enhanced reporting efficiency by 20% using advanced Excel functions.

Education

Associate in - Management

College of DuPage
Glen Ellyn, IL
05.2026

Skills

  • Software & Tools: Salesforce, BigCommerce, ShipStation, Zoho, Microsoft Office Suite, QuickBooks Online, AS400, POS Systems, Advanced Excel
  • Languages: English (Fluent), Urdu/Hindi (Fluent)
  • Core Strengths: Sales & Account Management, Customer Service, Logistics & Supply Chain, Financial Administration, Inventory Management, Bilingual Communication

Leadership

  • IEC Youth Group – Glendale Heights, IL
  • Vice President | May 2017 – Present
  • Established youth mentorship programs with professional guidance.
  • Oversaw cross-department communication and fund allocation.
  • Curated 1,000+ multimedia files to enhance social media campaigns.

Accomplishments

  • Employee of the Month (June 2025) – Recognized for exceptional performance and client service.
  • Quarterly Champion (July 2025) – Awarded for outstanding sales contributions and account management success.

Timeline

Inside Sales Account Manager

Midwest Goods
10.2024 - 09.2025

Customer Service Representative

Aldi
10.2023 - 10.2024

Administrative Assistant

Shaunty Healing Center
09.2022 - 08.2023

Air Import Agent

Nippon Express
10.2021 - 09.2022

Associate in - Management

College of DuPage

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