Syed Ali Hyder Razvi
Hanover Park,IL
Overview
4
4
years of professional experience
Work History
Inside Sales Account Manager
Midwest Goods
Bensenville, IL
10.2024 - 09.2025
- Managed 1,500+ retail accounts, serving as primary client contact.
- Conducted follow-ups and pitched new products to boost sales.
- Used Salesforce to track pipelines, orders, and client interactions.
- Processed and tracked orders in BigCommerce, ShipStation, and Zoho.
- Resolved product, shipping, and tax-related customer issues.
- Responded to daily client inquiries via email and calls.
- Key Achievements:
- Employee of the Month (June 2025) – Recognized for exceptional performance and client service.
- Quarterly Champion (July 2025) – Awarded for outstanding sales contributions and account management success.
Customer Service Representative
Aldi
St. Charles, IL
10.2023 - 10.2024
- Process 100+ daily transactions using POS systems with high accuracy.
- Operate lift equipment to restock ~25 items per hour, ensuring shelf readiness.
- Provide frontline customer support and assist managers with daily operations.
- Streamlined operations and prioritized tasks, allowing senior staff to increase revenue by 25%
Administrative Assistant
Shaunty Healing Center
Houston, TX
09.2022 - 08.2023
- Managed 200+ monthly financial transactions using QuickBooks Online.
- Coordinated projects and maintenance with 7 external vendors.
- Maintained confidentiality of 50+ employee records weekly.
- Scheduled and delegated housekeeping tasks to streamline operations.
Air Import Agent
Nippon Express
Des Plaines, IL
10.2021 - 09.2022
- Operated AS400 system to manage shipments and update logistics data.
- Arranged 50+ outgoing shipments weekly to ensure timely delivery.
- Conducted inventory audits at local and regional levels to maintain accuracy.
- Enhanced reporting efficiency by 20% using advanced Excel functions.
Education
Associate in - Management
College of DuPage
Glen Ellyn, IL05.2026
Skills
- Software & Tools: Salesforce, BigCommerce, ShipStation, Zoho, Microsoft Office Suite, QuickBooks Online, AS400, POS Systems, Advanced Excel
- Languages: English (Fluent), Urdu/Hindi (Fluent)
- Core Strengths: Sales & Account Management, Customer Service, Logistics & Supply Chain, Financial Administration, Inventory Management, Bilingual Communication
Leadership
- IEC Youth Group – Glendale Heights, IL
- Vice President | May 2017 – Present
- Established youth mentorship programs with professional guidance.
- Oversaw cross-department communication and fund allocation.
- Curated 1,000+ multimedia files to enhance social media campaigns.
Accomplishments
- Employee of the Month (June 2025) – Recognized for exceptional performance and client service.
- Quarterly Champion (July 2025) – Awarded for outstanding sales contributions and account management success.
Timeline
Inside Sales Account Manager
Midwest Goods
10.2024 - 09.2025
Customer Service Representative
Aldi
10.2023 - 10.2024
Administrative Assistant
Shaunty Healing Center
09.2022 - 08.2023
Air Import Agent
Nippon Express
10.2021 - 09.2022
Associate in - Management
College of DuPage