Syed Gillani
Fairfax,Virginia
Summary
Proven Business Analyst with a track record of delivering actionable insights and strategic solutions, most notably with Swift Group. Expert in requirements gathering, project management, and utilizing tools like Jira and Tableau. Demonstrates exceptional critical thinking and multitasking abilities, ensuring projects align with business goals and exceed expectations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Business Analyst
Swift Group
01.2024 - 08.2024
- Elicited, analyzed, and documented business and functional requirements, prioritizing effectively
- Adapted to shifting priorities with strong analytical and problem-solving skills
- Ensured alignment with business objectives and recommended solutions
- Facilitated stakeholder sign-off and consensus
- Applied Agile methodology in project execution
Business Analyst
Cyber Data Technologies
11.2020 - 10.2023
- Collaborated with business stakeholders to elicit, document, and prioritize business requirements, including essential Business Rules (BRs)
- Transformed business rules into comprehensive requirements within R4J, an add-on software to Jira
- Ensured one-for-one equivalence by translating Requirements into Epics and User Stories within a standard Jira project
- Established Traceability by systematically linking each Jira Story to its source R4J Requirement
- Created and maintained various documentation types, including BRDs, use cases, and process flow diagrams, while identifying and managing potential risks and issues
- Client: Department of Homeland Security (DHS/ICE)
Business Process Analyst
22nd Century Technologies
04.2019 - 06.2020
- Analyzed and evaluated existing business processes, workflows, and systems to identify inefficiencies and areas for improvement
- Established key performance indicators (KPIs) and metrics to measure process effectiveness and efficiency
- Collaborated with cross-functional teams and stakeholders to gather requirements, define process objectives, and prioritize improvement initiatives
- Created and maintained comprehensive documentation of business processes, including process maps, SOPs, and workflow diagrams
- Client: Department of Housing and Urban Development, Washington DC
Business Process Analyst
22nd Century Technologies
06.2017 - 03.2019
- Analyzed and evaluated existing business architecture models at Ginnie Mae, drawing upon principles of FEAF and TOGAF
- Collaborated with stakeholders to gather essential business rules and requirements, ensuring alignment with organizational objectives
- Crafted a comprehensive communications strategy to convey the value and benefits of Enterprise Architecture (EA), Portfolio Management, CPIC, and Configuration Management to stakeholders
- Client: Ginnie Mae, Washington DC
Junior Business Analyst
Cognizant Technology Solutions
09.2014 - 07.2016
- Requirement Analysis: Gathered, documented, and clarified business requirements with stakeholders
- Stakeholder Communication: Acted as a bridge between business and technical teams
- Data Analysis: Analyzed data and created reports to support decision-making
Education
Data Analysis Course -
Agile Technologies
12.2024
Master of Information Systems -
University of Ballarat
Australia07.2013
Master in Human Resources -
Victoria University
Australia08.2011
Skills
- Requirements Gathering
- Project Management
- Critical Thinking
- Documentation Creation
- Tableau Expertise
- SQL
- Jira
- Confluence
Certification
TOGAF 9
Clearance
DHS 6C Public Trust, ACTIVE
Languages
Punjabi
Professional
Pashto
Professional
Urdu
Professional
Hindko
Professional
Timeline
Business Analyst
Swift Group
01.2024 - 08.2024
Business Analyst
Cyber Data Technologies
11.2020 - 10.2023
Business Process Analyst
22nd Century Technologies
04.2019 - 06.2020
Business Process Analyst
22nd Century Technologies
06.2017 - 03.2019
Junior Business Analyst
Cognizant Technology Solutions
09.2014 - 07.2016
Data Analysis Course -
Agile Technologies
Master of Information Systems -
University of Ballarat
Master in Human Resources -
Victoria University
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