Syed Islam
Buffalo,NY
Summary
Proven professional with a track record of excellence in package handling and customer service, demonstrated during tenure at United Postal Service. Expert in navigating challenging weather conditions and maintaining high levels of efficiency. Skilled in memory recall and safe driving, ensuring timely and accurate deliveries. Achieved significant improvements in customer satisfaction and operational efficiency.
Overview
14
14
years of professional experience
Work History
City Letter Carrier
United Postal Service
03.2024 - Current
- Displayed a strong work ethic and punctuality, consistently arriving on time for scheduled shifts and completing deliveries in an efficient manner.
- Provided exceptional customer service, addressing inquiries regarding mail and package deliveries.
- Picked up outgoing mail from letter boxes and in person from customers.
- Navigated through various weather conditions safely while ensuring the prompt delivery of mail items.
Sever Assistant
Sarabeth’s
08.2016 - 02.2020
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
Merchandiser
Nestlé Bangladesh Ltd
01.2011 - 05.2015
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
Education
Associate Of Arts - Hospitality Management
Brahmanbaria Government College
Brahmanbaria Bangladesh 12.2010
Skills
- Package handling
- Safe driving
- Memory recall
- Weather preparedness
Timeline
City Letter Carrier
United Postal Service
03.2024 - Current
Sever Assistant
Sarabeth’s
08.2016 - 02.2020
Merchandiser
Nestlé Bangladesh Ltd
01.2011 - 05.2015
Associate Of Arts - Hospitality Management
Brahmanbaria Government College
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