Summary
Overview
Work History
Education
Skills
Timeline
GeneralManager

Syed Salman

Shakopee,MN

Summary

CANDIDATE SUMMARY

An organized, creative, and innovative Senior Quality Analyst with intense experience with strong leadership and problem analysis skills proven in high-pressure environments (Health Care, Finance, Retail/E-Commerce Industry, Federal).

DEMONSTRATED SKILLS AND ACCOUNTABILITIES

  • 12 Years plus experience in the field of Information Technology as Lead Quality Analyst, Systems Analyst, Certified Scrum Master, and Tester.
  • Worked in Government, Banking, Healthcare, 401K Insurance, and Mortgage Industries.
  • Strong experience in using ASP.Net, XML, and Web services.
  • Communicate effectively with internal, external clients, developers, business analysts, and managers.
  • Have excellent email, and verbal skills for communication.
  • Proven abilities to work over hours and go above and beyond to give production support.
  • Proficient in Quality Assurance Life Cycle like developing Test Strategies, Test Plans, Test Cases (Manual / Automated), Defect Reports, and developing Test Scripts.
  • Extensively worked on Java/J2EE technologies including core Java 1.6, maven, PL/SQL.
  • Great technical skills, true passion for testing and understanding of different environment, platforms, tools and latest technologies.
  • Lead QA teams towards planning and engaging right people depending upon skills from start to finish and tracking multiple projects at same time.
  • Validated Various SSRS Reports and Power BI Dashboard. Experience in Database Testing using SQL queries on databases like SQL server and Oracle.
  • Experience in providing user training and help the business users to understand QA/UAT process and how to go ahead with it.
  • Good knowledge in Data Loader to insert, update, and bulk import or export of data from Salesforce.com Objects. Used it to read, extract, and load data from comma separated values (CSV) files.
  • Good knowledge of Salesforce configuration, Data migration, System integration Testing and familiarity with Visualforce (Pages, Components, Controllers) MVC architecture.
  • Experience in opening defect in JIRA tracking tool. Run sprint sessions and user stores in JIRA.
  • Good experience in creating reports using SSRS and packages using SSIS.
  • Created and debugged various SQL Server SSIS processes. Familiarity in all phases of SDLC (Waterfall, Agile Scrum, Model) Won ACE Awards (Peer recognition awards).
  • Mentored new resources and helped them create High quality deliverable.
  • Tested QCTM tool before rolling out for the whole development, quality assurance and BA Teams.
  • Applied QA Best Practices to ensure that Audits were passed with above merit. Accessibility (508 Compliance) Testing for the Cúram Application.
  • Tested various applications including and is not limited to Minnesota Eligibility Technology System (METS) (IBM Curam), Mainframe systems MMIS, MAXIS, MEC2 and web based application (NetStudy2)
  • Create QA Testing activity Calendar that is currently being used by QA team to plan code deployment, testing period.

Overview

12
12
years of professional experience

Work History

QA Lead

North Carolina health department
Raleigh, NC
02.2016 - Current

As a part of North Carolina IT services, I worked on NCsure Application which is a platform for enrolling in health insurance in North Carolina

The IBM Cúram application includes both Public and Private Programs and is n eligibility and case management solution which speaks to the Affordable Care Act requirements for expanded coverage and access to a range of health care plans for their citizens.

Roles and Responsibilities:

  • Responsible for the creation of the test plan/strategy, test schedule, testing status reporting, test case creation, monitoring of test case execution, and script execution of System integration testing applications based on IBM Cúram
  • Participated in both day-to-day software development workflows and release candidate testing
  • Works to introduce automation where needed and can promote incorporating automated tests into continuous integration workflows
  • Assumed full responsibility for the DevOps role
  • Launched QA/DEV/Demo/Pre-Prod environments using AWS
  • Configured OS, size, firewall, VPN, IP and added third party or custom applications
  • Ensured services were up and running
  • Tested salesforce standard objects (Campaign, Accounts, Contacts, Opportunity) and custom objects, page layouts, fields validations and its access to the user based on defined profile
  • Used Data Loader to insert, update, and bulk import or export of data from Salesforce.com Objects
  • Used it to read, extract, and load data from comma separated values (CSV) files
  • Preparation of Test Cases based on ETL Specification Document, Use Cases, Low Level Design document
  • Experience in testing APIs using SOAP and RESTful web services
  • Good understanding of SOAP and REST Protocols
  • Created test flows in SoapUI where response of one web service is used as input to other web service in Soap UI
  • Played role in creation and testing of designed scalable, reusable, and low maintenance ETL templates
  • Skilled in analysis, design and developing test cases for SQL objects verification and testing
  • Comprehensive understanding of Cúram Case Management functionality and business process
  • Worked with mainframe systems such as MMIS, MAXIS and PRISM on various projects
  • Participated in formal review and approval of business/functional requirements and application design
  • Thoroughly performed functional, Regression, Smoke and Accessibility Testing
  • Extensive experience in developing SQL scripts to validate the databases tables and reports data for backend database testing
  • Developed SQL Queries/Scripts and similar Artifacts to validate the Completeness, Integrity and Accuracy of Data within an ETL process testing cycle
  • Performed Data Analysis and developed Data Mapping documents for ETL (SSIS) projects
  • Used ALM as a test suite management tool for writing and tracking test scripts and logging defects
  • Led complex projects, introduced and enforced QA best practice processes including new testing techniques effectively to departments that had no QA involvement in the past
  • Developed worksheet to manage staff capacity and LOE planning for management
  • Provided training, peer review and mentoring to fellow quality assurance analysts
  • Utilized SQL to create scripts and extract data used in system data validation
  • Involved and provided consulting leadership support with ISDS Data Management integration effort
  • Provided knowledge transfer to the new QA resources and transition them smoothly to the Projects
  • Environment: IBM Cúram, ALM Quality Center, DevOps,Salesforce.com Platform, RTC, JIRA, MS Excel, Agile, .NET, JAWS, Oracle 2012, SQL Server, FileNet, SharePoint, Windows, MS Office, API.

Senior QA Analyst

T-Mobile
Charlotte, NC
10.2013 - 02.2016

Role and Responsibilities:

  • Was involved in daily scrum meetings with the business, design, developer, and project manager
  • Wrote and updated daily sprint progress reports and updated the whole team on standing
  • Wrote thoroughly automated Test cases and executions
  • Performed GUI, Functional, and Regression testing by automated using Selenium
  • Wrote tests using Java web applications
  • Web controls testing - wrote automation to test the controls from end to end starting to invoke in Internet Explorer
  • Written complex SQL queries for querying data against different data bases for data verification process
  • Develop test plans based on test strategy
  • Created and executed test cases based on test strategy and test plans based on ETL mapping document
  • Created XML based test suit and integrated with Jenkins Server to execute automation scripts on a regular basis by scheduling Jenkins jobs in different test environments with different test configurations
  • Extensively used ALM for test planning, and executing test cases within the timeframe allowed
  • Logged defects in ALM and created snapshots of defects to enhance the understanding of the
  • Defects for developers, decided on their priorities, opened new tickets and retested once defects are fixed
  • Followed Agile/Scrum methodology as a Scrum Master with 2-week iterations running demo and retrospective meetings with scrum analysis methods and iteration planning meetings
  • Proficient of doing Automating workflow for operational excellence
  • Used JIRA for following the requirements and defect management tool
  • Executed functional, system, user acceptance and regression testing for each iteration to ensure Defects are fixed
  • Verified and validated tabular model and extensive Power BI Dashboards
  • Wrote and executed SQL queries thoroughly for backend testing
  • Responsible for user Interface, Functional, Cross Brower testing
  • Independently conducted searches, created data and record evidence from wells commercial databases
  • Participated in weekly meeting and walk through to discuss defect priorities
  • Environment: ALM Quality Center, Informatics Power Center, Agile (Scrum), Java J2EE, Selenium WebDriver, C#, Jenkins, Power BI, JIRA, SQL Server, PL/SQL, MS Excel, HTML, Windows, MS Office

Lead QA Analyst

State Of Missouri
Jefferson City, MO
07.2011 - 09.2013

Roles and Responsibilities:

  • Medicaid Management Information • Systems (MMIS)
    Worked closely in SOA with Business Analyst and Scrum Master in the agile methodology for this Healthcare Medicaid application.
  • Develop test strategies, test plans, and test cases for iterative and incremental software development efforts and SQA strategies using Agile-testing methodology.
  • Tested optimum functionality of Eligibility Coverage determination for MO Health Net for insurance coverage plan namely MHF, MPW, MHK, CHIP and MA, BHP, IA & UQHP for the state.
  • Tested the Curam Enterprise Framework (CEF) citizen portal & caseworker application of State and the customized Curam out-of-the-box (OOTB) solutions to address ACA requirements.
  • SCRUM meetings with the product owner and scrum team to address the product backlog and Sprint backlog stories development and the impediments on each sprint post-release involved in Sprint Review and Retrospective Meetings.
  • Managed the QA Project planning activities by identifying the resources, Timelines, Schedules, Testing Cycles, QA Strategy documentation, and automation.
  • Served as an escalation point for any issues faced by the team to the Project Manager Performed Functional, System, Regression, Usability, Smoke and end-to-end Integration testing and used JIRA & Salesforce for tracking Software defects and categorized severity.
  • Tested the Financial module of Java Language with automation to the web service level .
  • Created Regression Test Cases to Automate using QTP with hybrid frameworks Performed UAT testing with identifying UAT test scenarios, designing test plan and test cases and running the UAT test to confirm the business objectives are met.
  • Generated weekly Status Reports to the team manager & participated in weekly status meeting with Team members, Team managers, Business analysts & Technical team.

QA Analyst

Best Buy, Columbus Circle
Charlotte, NC
09.2010 - 06.2011

Roles and Responsibilities:

  • Interacted with the Subject Matter Experts (SME) and stakeholders to get a better understanding of client business processes and gather business requirements.
  • Participated in stand-ups with the development/API/Design and marketing teams.
  • Aided management in standardizing web applications by preparing GUI standards and recommending alternatives for incorporation in a phased, iterative manner.
  • Facilitated Smoke Testing to ensure that the compiled software components of the Applications adhere to Project Standards, Performance Criteria, and Functional specifications to ensure the feasibility of the testing effort.
  • Conducted weekly offshore meetings, to identify manual test cases that can be translated into gherkin (Cucumber) and sent to the automation team.
  • Coordinated with the development team to ensure timely delivery of builds for new functionality and defect fixes.
  • Created Test Plan/ Test Strategy/RTM/Test Runs and task items to • offshore resources.
  • Logged defects, opened and resolved tickets, Accepted rejected stories in JIRA.
  • Checked the data flow through the frontend to backend and used SQL Queries to extract the data from the database.
  • Used SQL against Oracle database to analyses multiple source data.
  • Involved in writing SQL queries to check for data validation.
  • Maintained and updated Visual status of the application after every build, to keep traction of the development against the wireframes.
  • Reported weekly progress of both (Android and IOS) platforms through pivotal graphs to the higher management.


QA Tester

Sprint Corporation
Charlotte, NC
08.2005 - 09.2010

Roles and Responsibilities:

  • Gathered Business Requirements, analyzed data/workflows, defined the scope, and performed GAP analysis.
  • Met with client groups to determine User Requirements and Goals, thus converting the User requirements into Business Requirements and User and Functional Requirements Specifications.
  • Performed Requirements Decomposition to create functional specifications, and created test data prior to testing.
  • Maintained regularity allowing development teams to adapt rapidly to changing requirements.
  • Consisting of analyzing and documenting current state business processes, policies & procedures and developing business requirements/rules and future state business models.
  • Created test scripts from the business application-scripting document and Visio flows.
  • Developed Manual test scenarios and test cases from Use Cases, Business Requirements and Used Xcelys application for customer management to validate the ticket numbers in the workspace and CRM consoles.
  • Performed negative and positive testing manually, along with functionality testing Checked the data flow through the frontend to backend and used SQL Queries to extract the data from the database.
  • Created extensive SQL scripts to test data files independently based on the Business Requirements Document before they are loaded into the database.
  • Involved in back-end database testing of the Insurance data in SQL Created a Regression Test Suite, which can be progressively updated for new release of the application.
  • Updated the Test Scripts for Regression build based on the enhancements to the application Participate throughout the testing life cycle, for requirements, test design and review, through the development and the testing process to customer implementation.

Education

Bachelors in Computer information systems - Computer Information System

Karachi, Pakistan
Karachi University

Certified Scrum Master ID 1323915 -

Scrum Alliance

SQL/Database Design: Anoka Technical College -

Anoka Technical College

Skills

PROJECT ROLES

  • Sr QA Analyst/Tester

TOOLS/METHODOLOGIES

  • Agile (Scrum) and Waterfall, Rational Clear Quest, Jenkins, Requisite Pro, Clear Case, Clear Quest, MS Office Suite (MS Project, MS Visio, Excel, etc), Office 360, MS SQL Server, Oracle (9i, 8i, 8,12c), MS Access, NOSQL, Sybase, Cassandra, DB2, Java, Java Script, J2EE, Power Bi, XML, HTML, RTC, JIRA, Rational Test Manager, Team Foundation Server, ETL Testing, Load Runner, Quick Test Professional, Salesforce, SOAPUI, Selenium, JIRA, Agile Central (Rally), JAWS, API Testing

Timeline

QA Lead

North Carolina health department
02.2016 - Current

Senior QA Analyst

T-Mobile
10.2013 - 02.2016

Lead QA Analyst

State Of Missouri
07.2011 - 09.2013

QA Analyst

Best Buy, Columbus Circle
09.2010 - 06.2011

QA Tester

Sprint Corporation
08.2005 - 09.2010

Bachelors in Computer information systems - Computer Information System

Karachi, Pakistan

Certified Scrum Master ID 1323915 -

Scrum Alliance

SQL/Database Design: Anoka Technical College -

Anoka Technical College
Syed Salman