Syeda Zaidi
Houston,TX
Summary
Efficient Office Assistant with 5 years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes.
Overview
18
18
years of professional experience
Work History
Sales Associate
Pushpa Inc.
Warner Robins , GA
08.2018 - 07.2021
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Collected payments and provided accurate change.
- Worked with fellow sales team members to achieve group targets.
- Answered product questions with up-to-date knowledge of sales and promotions
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Assessed customer needs to provide assistance and information on product features.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Sold various products by explaining unique features and educating customers on proper application or usage
Office Assistant
Karsaaz
Karachi, PA
03.2004 - 10.2007
- Answered phone calls and welcomed visitors to office.
- Greeted visitors or callers to handle questions or direct to appropriate staff.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Maintained business records by updating customer information.
- Checked office supply levels, anticipated needs and placed orders for appropriate stock levels.
- Monitored calendars and scheduled appointments based on availability and established load limits.
- Proofread and corrected correspondence and reports for error-free documentation.
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Developed organizational filing systems for confidential customer records and reports.
Lab Assistant
Karachi diagnostic lab
Karachi, Pakistan
02.2003 - 12.2003
- analyzing data, and ensuring safety and cleanliness.
- maintaining, and sterilizing lab equipment
- Organizing equipment records
- Maintaining an inventory and ordering supplies
- Documented results accurately in lab notebooks according to scientific standards.
- Conducted data analysis to identify trends in experiments.
- Ensured compliance with all safety regulations when performing experiments.
- Recorded data from experiments into a computer database system.
- Maintained laboratory equipment and supplies, ensuring proper functioning of instruments.
- Maintained inventory and equipment and placed orders for laboratory supplies.
Education
Bachelor of Science - Bio Chemistry
Karachi University
Karachi, PAk08.1994
Skills
- Scheduling Meetings
- Time Management
- Documentation and Reporting
- Excel Spreadsheets
Timeline
Sales Associate
Pushpa Inc.
08.2018 - 07.2021
Office Assistant
Karsaaz
03.2004 - 10.2007
Lab Assistant
Karachi diagnostic lab
02.2003 - 12.2003
Bachelor of Science - Bio Chemistry
Karachi University