Syeiohn Morris
Los Angeles,CA
Summary
- Very Compassionate and dedicated professional with a strong background in child development, education, and patient services. Experienced in supporting children, including those with special needs such as autism, through individualized strategies that foster emotional, social, and cognitive growth. Skilled in behavior management, positive reinforcement, and creating safe, engaging environments. Adept at providing exceptional communication andorganizational support in both educational and healthcare settings.
Overview
5
5
years of professional experience
Work History
Instructional Assistant
Lead The Way LLC
Carson, California
04.2022 - Current
- Worked closely with a child with autism, implementing individualized strategies to support their learning, social development, and emotional well-being.
- Ensured child safety through diligent supervision and adherence to established protocols.
- Conducted routine inspections of play areas, toys, and equipment to maintain a hazard-free environment.
- Applied positive behavior management techniques to promote social interaction and emotional growth.
- Managed behavioral challenges effectively through reinforcement strategies and clear expectations.
- Utilized creative problem-solving skills to address challenges while managing multiple children simultaneously.
- Assisted teachers in developing lesson plans and instructional materials.
- Participated in IEP meetings, parent conferences, and other meetings as needed.
- Monitored student progress and provided feedback to teachers.
Patient Service Rep
UCLA Health
09.2019 - 03.2021
- Greets and checks-in patients, verifies information
- Schedules appointments, and updates Electronic Health record (EHR)
- Facilitates intake procedures such as completion of healthcare and insurance forms and collecting payments for services.
- Verified insurance eligibility and coverage for patients.
- Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
- Managed patient registration process, confirming data accuracy and completeness.
- Provided exceptional customer service to patients, answering questions and addressing concerns.
Education
Associates Degree - Child Development
Los Angeles SouthWest College
01-2025
Skills
- Medical Expertise: Medical Terminology,
EMR Systems, Medical Records/Billing,
Insurance Verification - Child Development: Early Childhood Education, Positive Reinforcement, Social and Academic Development, Educational Support
- Professional Skills: Effective
Communication, Problem-Solving, Behavior Management - Additional Skills:
- Individualized care for children with special needs
- Creative activity planning and facilitation
- Conflict resolution and de-escalation strategies
- Time management and multitasking
- Administrative organization and record-keeping
References
REFERENCES UPON REQUEST
Skills
Timeline
Instructional Assistant
Lead The Way LLC
04.2022 - Current
Patient Service Rep
UCLA Health
09.2019 - 03.2021
Associates Degree - Child Development
Los Angeles SouthWest College