Syerra Smyth
Barista
Sebastian,FL
Summary
Dynamic professional with a proven track record at Starbucks, enhancing team productivity and customer satisfaction through expert coffee knowledge and exceptional interpersonal skills. Excelled in multitasking and relationship building, significantly contributing to a positive and efficient work environment. Skilled in Microsoft Office and adept at leveraging cash handling accuracy to meet and exceed business objectives.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
Vero Beach, FL
05.2019 - Current
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Supervisor
Starbucks
Angles Camp, CA
04.2021 - 08.2023
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Maintained compliance with company policies, objectives, and communication goals.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Handled customer inquiries and suggestions courteously and professionally.
Education
High School Diploma -
Calaveras High School
San Andreas, CA 05.2001 -
Skills
Coffee expertise
Relationship Building
Self Motivation
Microsoft Office
Interpersonal Skills
Microsoft Excel
Cash Handling Accuracy
Coffee expertise
Certification
0215-Life, Health & Variable Contracts
Timeline
0215-Life, Health & Variable Contracts
06-2024
Supervisor
Starbucks
04.2021 - 08.2023
Barista
Starbucks
05.2019 - Current
High School Diploma -
Calaveras High School
05.2001 -