Symone Rafael Tabao
Norwalk,CA
Summary
Customer-focused professional with a lively and engaging personality, skilled in creating ideal experiences in fast-paced environments. Background in specialty coffee and hospitality with strengths in customer engagement, product knowledge, and team support. Passionate about hospitality, organization, aesthetics, and delivering excellent service to elevate a customer's experience.
Overview
5
5
years of professional experience
Work History
Barista
Bakers & Baristas
Artesia, CA
11.2024 - Current
- Delivered personalized customer service, guiding guests through seasonal menus and flavor profiles.
- Assisted with R&D of specialty items, focusing on presentation and guest appeal.
- Maintained product knowledge of coffee origins, flavor notes, and preparation techniques.
- Ensured high-quality standards and consistency in all products.
- Oversaw inventory management and ordering, ensuring product availability.
Barista
Ding Tea
01.2021 - 07.2025
- Followed delegated tasks and supported a team environment to maintain smooth daily operations.
- Assisted in training new team members in customer service and product preparation.
- Maintained cleanliness and organization of the work area and equipment.
- Delivered consistent and efficient service in a high-volume setting.
Barista
Rosewood Barber & Cafe
Anaheim, CA
02.2022 - 10.2024
- Built relationships with customers by offering product recommendations and tailoring experiences.
- Partnered with local businesses to source quality ingredients.
- Assisted the cafe at pop-ups and local market events, showcasing products and engaging with potential new customers.
- Trained on menu details, ingredient sourcing, and allergy awareness to ensure guest safety.
Education
Radiology
Orange Coast College
Costa Mesa, CA11.2025
Skills
- Customer Engagement & Hospitality
- Product Knowledge & Presentation
- Visual Attention to Detail
- Inventory & Organization
- Time Management & Multitasking
- Initiative & Leadership
- Reliable Team Member
- Bilingual - Tagalog
References
References available upon request.
Timeline
Barista
Bakers & Baristas
11.2024 - Current
Barista
Rosewood Barber & Cafe
02.2022 - 10.2024
Barista
Ding Tea
01.2021 - 07.2025
Radiology
Orange Coast College