Sylvester Moua
Broken Arrow,OK
Summary
Proven skills in receiving, moving and stocking merchandise. Efficient, accurate, and hardworking team player knowledgeable about grocery stocking and rotation procedures. Comfortable lifting up to 50 pounds. Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cook
Rasing Canes Chicken Fingers
Broken Arrow, OK
05.2024 - Current
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Adhered to food safety standards when storing and preparing foods.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Checked quality of ingredients before use in order to ensure freshness.
- Ensured that all food was cooked at the correct temperature and stored correctly.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Followed established procedures and requirements for safe food handling, storage and service.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Grilled and deep fried various foods from meats to potatoes.
Cashier
Rasing Canes Chicken Fingers
Broken Arrow, OK
05.2024 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Conducted price checks for special orders or discounts as requested by customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Performed other duties as assigned by management.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Collected payments and provided accurate change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Helped customers find specific products, answered questions and offered product advice.
BOH Line Cook
Hideaway pizza
Broken Arrow, OK
09.2023 - 01.2025
- Prepared ingredients for menu items in accordance with recipes and standards.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
- Stocked and rotated ingredients from delivery area to storage, work areas, walk-in cooler.
- Maintained current knowledge of all menu items including preparation methods and ingredient content.
- Followed health safety guidelines for food preparation and service.
- Operated ovens, grills, fryers, steamers, broilers and other kitchen equipment according to standard procedures.
- Ensured proper portioning of cooked items as well as plate presentation.
- Adhered to company policies regarding food quality control processes such as temperature checks on all cooked foods.
- Organized kitchen equipment for efficient use during peak hours of operation.
- Monitored inventory levels of supplies needed for daily operations in the kitchen line cook station.
- Assisted in training new line cooks on duties related to their position within the kitchen staff hierarchy.
- Worked closely with chefs to ensure that orders were prepared correctly and quickly delivered to customers.
- Communicated effectively with waitstaff regarding customer orders placed by guests.
- Conducted regular maintenance on kitchen equipment such as deep fryers or stoves.
- Performed opening, closing duties including setting up, breaking down workstations.
Stocker
Walmart
Catoosa, OK
02.2022 - 08.2022
- Received and processed incoming shipments of merchandise.
- Recorded quantity, type and value of materials or items received.
- Stocked shelves with newly arrived products.
- Arranged merchandise in an attractive manner to promote sales.
- Maintained accurate inventory records through manual systems and and or computerized databases.
- Inspected stock for damage or defects and reported issues to management.
- Organized storage areas for efficient use of space.
- Provided customer service by answering questions about product location, price and availability.
- Assisted with store displays and window dressing as needed.
- Verified pricing accuracy on shelves against invoices from vendors.
- Followed safety procedures when handling hazardous material or dangerous goods.
- Ensured that all products were labeled properly before stocking the shelves.
- Removed outdated products from shelves in accordance with company policy.
Education
High School Diploma -
Broken Arrow Vanguard Academy
Broken Arrow, OK05-2025
Skills
- Grilling
- Dish preparation
- Supply Restocking
- Cleaning and organization
- Performance Improvement
- Positive and professional
- New Hire Training
- Food Handler Certification
- Focused and disciplined
- Order Verification
- Sanitation
- Stock Rotation
- Product Labeling
- Price Checking
- Equipment Operation
- Merchandise Stocking
- Customer Service
- Friendly and Personable
- POS Systems
- Loading and unloading
- Inventory reporting
- Merchandise Display
- Shelf Stocking
- Product tagging
- Cash Register Operation
- Customer Assistance
- Customer service excellence
- Product Knowledge
- Organizational abilities
- Cleaning and sanitizing
Languages
hmong
Native/ Bilingual
Certification
- SafeServ Certified: Food Handler
Affiliations
- I'm currently apart of the Broken Arrow F.F.A
- I'm currently apart of the Broken Arrow T.S.A
- Fishing
- Hunting
- Gardening
- Lawn care
- Hiking
- Volleyball
- Weightlifting
Timeline
Cook
Rasing Canes Chicken Fingers
05.2024 - Current
Cashier
Rasing Canes Chicken Fingers
05.2024 - Current
BOH Line Cook
Hideaway pizza
09.2023 - 01.2025
Stocker
Walmart
02.2022 - 08.2022
- SafeServ Certified: Food Handler
High School Diploma -
Broken Arrow Vanguard Academy
Similar Profiles
Ricki MontoyaRicki Montoya
Crew Member at Rasing Canes Chicken FingersCrew Member at Rasing Canes Chicken Fingers
Nicholas StarlingNicholas Starling
Fast Food Cashier at Rasing Canes Chicken FingersFast Food Cashier at Rasing Canes Chicken Fingers
Jacob NelsonJacob Nelson
Raising Canes Employee at Rasing Canes Chicken FingersRaising Canes Employee at Rasing Canes Chicken Fingers