Adaptable office assistant with a focus on customer service and process optimization. Demonstrated ability to prioritize tasks and support team objectives, ensuring timely completion of projects and fostering a positive office atmosphere.
Work History
Office Assistant
11 Years 10 Months
Metropolitan State Hospital | 07.2007 - 05.2019
Coordinated scheduling and appointment management for clinical staff and patients.
Implemented a tracking system for office supplies, minimizing shortages and waste.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Provided clerical support to company employees by copying, faxing, and filing documents.
Responded to inquiries from callers seeking information.
Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
Ensured timely completion of projects with diligent task prioritization, delegation, and follow-up.
Streamlined office processes by implementing efficient filing and organizational systems.
Assisted in maintaining accurate patient records and documentation compliance.
Streamlined office processes, enhancing efficiency in communication between departments.
Trained new employees on office procedures and administrative systems.
School Health Aide
7 Years 9 Months
Whittier City School District/ Lincoln Elementary School | 09.1999 - 06.2007
Administered first aid and health assessments to students in compliance with district policies.
Maintained accurate health records and documentation for student health services.
Monitored student health trends, reporting significant changes to appropriate personnel.
Collaborated with school staff to promote health education and wellness initiatives.
Provided support during emergency situations, ensuring student safety and well-being.
Assisted students with medication administration following established protocols and guidelines.
Administered prescribed medications to students as directed by healthcare professionals, ensuring proper dosages and timing.
Participated in ongoing professional development opportunities related to school health services, staying current on best practices in the field.
Maintained accurate and up-to-date student health records, adhering to confidentiality regulations.
Monitored students'' physical condition during sports activities, intervening promptly when necessary for safety reasons.
Conducted vision and hearing screenings for early identification of potential issues affecting student success.
Coordinated immunization programs within the school, ensuring compliance with state requirements.
Supported the school nurse in providing medical attention to injured or ill students.
Administered first aid and medication to students under established health protocols.
Education
GED
Garfield High School | 5101 E. Sixth St. Los Angeles, Ca. 90022
No Degree - Certified Nursing Assistant
Whittier City ROP/ Adult School | 9401 Painter Ave. Whittier, Ca. 90605 | 03-2002
Skills
Customer service
Professional demeanor
Time management
Data entry
File organization
Organizing and categorizing
Document management
Verbal communication
Dedicated team player
Administrative support
Task prioritization
Problem-solving
Languages
Spanish
Native or Bilingual
Interests
I enjoy helping others and giving back to the community.
Watching Movies and TV Shows
Cooking
Music
Avid Reader
Timeline
Office Assistant
Metropolitan State Hospital
07.2007 - 05.2019Read More
School Health Aide
Whittier City School District/ Lincoln Elementary School