Sylvia Eastman
Hinesville,GA
Summary
Dynamic professional with a proven track record at Bath & Body Works, excelling in customer service and cash handling. Leveraged attention to detail and time management to enhance team productivity and customer satisfaction. Successfully trained new staff, boosting efficiency by 20%. Adept at fostering customer engagement and maintaining a courteous, professional demeanor.
Overview
4
4
years of professional experience
Work History
Associate
Fire House Subs
09.2025 - Current
- Assisted in daily operations, ensuring efficient workflow and customer satisfaction.
- Provided support in food preparation, maintaining quality and safety standards.
- Adapted quickly to changing priorities, enhancing team productivity during peak hours.
- Executed cash handling procedures with accuracy, minimizing discrepancies in transactions.
- Contributed to a positive team environment through effective communication and teamwork.
- Participated in training new staff on operational procedures and best practices.
Plumbing Associate
Home Depot
05.2022 - 06.2023
- Assisted customers in identifying plumbing needs and selecting appropriate products.
- Demonstrated safe use of plumbing tools and equipment to ensure compliance with safety standards.
- Provided product knowledge and support to enhance customer experience in plumbing department.
- Collaborated with team members to maintain accurate inventory levels for plumbing supplies.
- Trained new associates on plumbing product features, enhancing team efficiency and service quality.
- Resolved customer inquiries and complaints effectively, promoting a positive shopping environment.
Sales Associate
Bath & Body Works
08.2021 - 03.2022
- Assisted customers in product selection to enhance shopping experience.
- Maintained store presentation standards through effective merchandising techniques.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Collaborated with team members to achieve daily sales goals and maintain inventory levels.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Participated in training sessions to develop product knowledge and sales skills.
- Utilized promotional displays to increase product visibility and drive sales initiatives.
- Supported inventory management by conducting stock counts and organizing merchandise displays.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
Education
No Degree - Cosmetology
Lewis County Boces
Lowville, NYNo Degree - Accounting And Finance
Strayer University
No Degree - Accounting And Finance
Mohawk Valley Community College
Utica, NYHigh School Diploma - All Major High School Courses
Beaver River Central School
Beaver Falls, NY06.1998
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Cash handling
- Customer engagement
- Courteous and professional
Timeline
Associate
Fire House Subs
09.2025 - Current
Plumbing Associate
Home Depot
05.2022 - 06.2023
Sales Associate
Bath & Body Works
08.2021 - 03.2022
No Degree - Cosmetology
Lewis County Boces
No Degree - Accounting And Finance
Strayer University
No Degree - Accounting And Finance
Mohawk Valley Community College
High School Diploma - All Major High School Courses
Beaver River Central School