Sylvia Escalera
Las Vegas,NV
Summary
Proven track record in enhancing payroll and records management at University Medical Center, UMC, showcasing data entry proficiency and time management expertise. Excelled in employee relations and streamlined scheduling processes, significantly improving operational efficiency. Demonstrates a keen ability to manage sensitive information securely and foster effective communication across teams.
Overview
8
8
years of professional experience
Work History
Timekeeper-Staffing Scheduler
University Medical Center, UMC
Las Vegas, NV
05.2023 - Current
- Secured personal and payroll information in compliance with federal regulations.
- Conducted regular payroll reconciliations to identify and rectify discrepancies.
- Handled and resolved employee payroll queries in a timely and professional manner.
- Entered and verified timekeeping data with consistent reviewed, corrections and deletions.
Administrative Assistant
Desert Springs Hospital
Las Vegas, NV
07.2020 - 05.2023
- Developed and implemented filing systems, both digital and physical, improving document organization and retrieval efficiency.
- Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Drove customer feedback to deliver information to management for corrective action.
Referral Specialist
Vivida Dermatology
Las Vegas, NV
02.2018 - 06.2020
- Assisted patients by answering questions and providing information regarding referrals.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- Supported healthcare marketing efforts by promoting available specialist services to potential referral sources.
- Participated in staff meetings and provided feedback on ways to improve procedures related to referral processing.
Patient Referral Coordinator
Optum, UnitedHealth Group
Las Vegas, NV
10.2016 - 01.2018
- Counselled patients on potential financial liabilities and payment requirements.
- Instructed patients on policies and required actions for different types of appointments and procedures.
- Facilitated communication between patients and healthcare teams, acting as a primary point of contact.
- Liaised effectively with patients, doctors and staff members, assessing medical charts and promoting high level of communication and interaction.
Education
Medical Billing And Coding Certificate - Medical Billing And Coding
Everest College
Las Vegas, NV07-2004
Skills
- Records management
- Time management expertise
- Data entry proficiency
- Scheduling experience
- Payroll inquiries
- Payroll discrepancies
- Employee relations
- Employee file management
- Timesheet verification
Languages
Spanish
Native/ Bilingual
Timeline
Timekeeper-Staffing Scheduler
University Medical Center, UMC
05.2023 - Current
Administrative Assistant
Desert Springs Hospital
07.2020 - 05.2023
Referral Specialist
Vivida Dermatology
02.2018 - 06.2020
Patient Referral Coordinator
Optum, UnitedHealth Group
10.2016 - 01.2018
Medical Billing And Coding Certificate - Medical Billing And Coding
Everest College
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