Professional Summary
Overview
Work History
Education
Skills
Timeline

Sylvia Hawthorne

USAA Federal Savings Bank
San Antonio,TX
16
years of professional experience

Detail-oriented Executive Assistant with expertise in calendar management, travel coordination, and maintaining information confidentiality. Proven ability to streamline processes and enhance communication for executives.

Work History

Executive Assistant

7 Years 3 Months
USAA Federal Savings Bank | 05.2019 - 08.2026
  • Streamlined scheduling processes for executives, enhancing meeting efficiency and time management.
  • Developed comprehensive agendas for meetings, promoting organized discussions and actionable outcomes.
  • Coordinated travel arrangements and itineraries, ensuring compliance with company policies and standards.
  • Managed communication between departments, facilitating collaboration and timely information exchange.
  • Handled confidential and sensitive information with discretion and tact.

Proposal Coordinator

6 Years 11 Months
Accenture | 08.2010 - 07.2017
  • Collaborated with cross-functional teams to gather input and create comprehensive proposal documents.
  • Coordinated proposal development processes, ensuring timely delivery and adherence to client specifications.
  • Managed proposal timelines, tracking progress and facilitating updates among stakeholders.
  • Streamlined proposal workflows by implementing best practices and standard operating procedures.
  • Effectively prioritized tasks based on deadlines, resource availability, and complexity of projects to ensure successful completion across all assignments.
  • Maintained an organized database of past proposals as well as relevant industry research materials for easy access during future projects.
  • Managed all aspects of proposal production, including formatting, editing, proofreading, and ensuring adherence to company branding guidelines.
  • Developed customized templates for various types of proposals, improving consistency and reducing preparation time across the organization.

Education

High School Diploma

Southside High School | San Antonio, TX | 06-1981

No Degree - Business Administration

Western Oklahoma State College | Altus, OK | 01-2003

Skills

Executive support
Office assistance
Calendar management
Problem-solving skills
Organizational skills
Expense reporting
Invoice processing
Office management
Professional demeanor
Document preparation
Strong problem solver
Meticulous attention to detail
Information confidentiality
Professional and mature

Timeline

Executive Assistant

USAA Federal Savings Bank
05.2019 - 08.2026Read More

Proposal Coordinator

Accenture
08.2010 - 07.2017Read More

Western Oklahoma State College

No Degree from Business Administration
Read More

Southside High School

High School Diploma
Read More
Sylvia Hawthorne