Sylvia Manchester
New Orleans,LA
Summary
Highly motivated Sales Representative offering proficiency in customer relations, market research and strategy development. Bringing 9 years in sales and proven to exceed sales objectives and cultivate repeat business.
Overview
19
19
years of professional experience
Work History
Field Sales Representative
Fisher Scientific Instruments
01.2014 - Current
- Attended industry trade shows and conferences to establish valuable connections with potential clients and partners.
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and following up on orders.
- Kept detailed records of daily activities through online customer database.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Stayed current on company offerings and industry trends.
Customer Service Representative
Fisher Scientific Instruments
01.2011 - 01.2013
- Increased efficiency and team productivity by promoting operational best practices.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Administrative Assistant to the Vice President
Medical Electronics, Inc.
01.2008 - 01.2011
- Facilitated training and onboarding for incoming office staff.
- Assisted in onboarding new employees by coordinating training sessions and providing necessary resources for a smooth transition into the company.
Tour Guide
New Orleans Convention And Visitors Bureau
07.2005 - 08.2008
- Created a handbook for visitors
- Ensured timely departures and arrivals by strictly adhering to schedules while remaining flexible enough to accommodate unforeseen circumstances or special requests from guests.
- Supported marketing efforts by creating content for social media platforms, showcasing unique aspects of the tours offered.
Admissions Clerk
University Of Louisiana
09.2005 - 03.2008
- Utilized internal databases to track prospective student progress, resulting in a better understanding of their needs and interests.
- Collaborated with other departments to ensure seamless coordination of student onboarding processes, enhancing overall student experience.
Education
Bachelor of Arts - Biology
University of Louisiana
Louisiana, MO05.2008
Skills
- Product Demonstrations
- Business Development
- Food safety and sanitation
- Point of sale operation
- Sales Presentations
- Sales Development
- Project Management
- Outside Sales
- Contract Negotiations
Timeline
Field Sales Representative
Fisher Scientific Instruments
01.2014 - Current
Customer Service Representative
Fisher Scientific Instruments
01.2011 - 01.2013
Administrative Assistant to the Vice President
Medical Electronics, Inc.
01.2008 - 01.2011
Admissions Clerk
University Of Louisiana
09.2005 - 03.2008
Tour Guide
New Orleans Convention And Visitors Bureau
07.2005 - 08.2008
Bachelor of Arts - Biology
University of Louisiana
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