Sylvia Manchester
New Orleans,LA
Summary
Highly motivated Sales Representative offering proficiency in customer relations, market research and strategy development. Bringing 9 years in sales and proven to exceed sales objectives and cultivate repeat business.
Overview
19
19
years of professional experience
Work History
Field Sales Representative
Fisher Scientific Instruments
New Orleans, LA
01.2014 - Current
- Attended industry trade shows and conferences to establish valuable connections with potential clients and partners.
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and following up on orders.
- Kept detailed records of daily activities through online customer database.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Stayed current on company offerings and industry trends.
Customer Service Representative
Fisher Scientific Instruments
New Orleans, LA
01.2011 - 01.2013
- Increased efficiency and team productivity by promoting operational best practices.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Administrative Assistant to the Vice President
Medical Electronics, Inc.
New Orleans, LA
01.2008 - 01.2011
- Facilitated training and onboarding for incoming office staff.
- Assisted in onboarding new employees by coordinating training sessions and providing necessary resources for a smooth transition into the company.
Tour Guide
New Orleans Convention And Visitors Bureau
New Orleans, LA
07.2005 - 08.2008
- Created a handbook for visitors
- Ensured timely departures and arrivals by strictly adhering to schedules while remaining flexible enough to accommodate unforeseen circumstances or special requests from guests.
- Supported marketing efforts by creating content for social media platforms, showcasing unique aspects of the tours offered.
Admissions Clerk
University Of Louisiana
Louisiana, MO
09.2005 - 03.2008
- Utilized internal databases to track prospective student progress, resulting in a better understanding of their needs and interests.
- Collaborated with other departments to ensure seamless coordination of student onboarding processes, enhancing overall student experience.
Education
Bachelor of Arts - Biology
University of Louisiana
Louisiana, MO05.2008
Skills
- Product Demonstrations
- Business Development
- Food safety and sanitation
- Point of sale operation
- Sales Presentations
- Sales Development
- Project Management
- Outside Sales
- Contract Negotiations
Timeline
Field Sales Representative
Fisher Scientific Instruments
01.2014 - Current
Customer Service Representative
Fisher Scientific Instruments
01.2011 - 01.2013
Administrative Assistant to the Vice President
Medical Electronics, Inc.
01.2008 - 01.2011
Admissions Clerk
University Of Louisiana
09.2005 - 03.2008
Tour Guide
New Orleans Convention And Visitors Bureau
07.2005 - 08.2008
Bachelor of Arts - Biology
University of Louisiana