Sylvia Monroe
Spring Lake,NC
Summary
Driven by a track record of success at Cato Realty Inc., I excel in real estate transactions and fostering client relationships, ensuring satisfaction and repeat business. Expert in buyer representation and property management, I've significantly sold many homes and land. leveraging my active New York State Real Estate License and exceptional negotiation skills.
Overview
42
42
years of professional experience
Work History
Licensed Real Estate Salesperson
Cato Realty Inc.
114-63 Farmers Blvd St. Albans, NY 11412
09.2011 - Current
- Stayed up-to-date on industry trends through continuing education courses, maintaining expertise as a licensed real estate salesperson.
- Collaborated with other real estate agents within the brokerage firm to share listings and find suitable matches for buyer clients quickly.
- Guided first-time homebuyers through the entire buying process from pre-approval to closing, providing comprehensive support at every step.
- Provided exceptional customer service by promptly addressing concerns.
- Assisted clients in finding their ideal properties by carefully assessing their needs and preferences.
- Hosted open houses and private showings, effectively showcasing properties to potential buyers.
- Developed strong relationships with clients through consistent communication.
- Assisted in the negotiation of lease agreements for rental properties, ensuring fair terms for landlords and tenants alike.
- Developed and maintained relationships with clients.
Divisional Manager
Primerica
66-26 Woodhaven Blvd. Rego Park, NY
08.1999 - 12.2008
- Ensured compliance with company policies, industry regulations, and legal requirements throughout all divisional activities.
- Fostered strong client relationships to ensure customer satisfaction and repeat business opportunities.
- Motivated employees to excel in their roles through regular performance evaluations, feedback sessions, and recognition programs.
NYC Correction Captain
NYC Department Of Corrections
10-10 Hazen Street, East Elmhurst, NY 11370
03.1982 - 02.2001
- Managed emergency situations effectively by executing well-coordinated response plans with precision.
- Ensured compliance with local, state, and federal regulations through diligent audits and documentation management.
- Conducted thorough investigations into alleged misconduct or criminal activity within the facility.
- Enhanced staff efficiency with regular training sessions on policy, procedure, and best practices.
- Promoted a positive work environment by addressing employee concerns promptly and fairly.
- Evaluated employee performances regularly; providing constructive feedback.
- Resolved issues and disputes between inmates professionally and respectfully.
- Monitored and confirmed compliance with safety standards and regulations.
Education
High School Diploma -
Brandeis
65th Street , Manhattan , NYDoctor of Ministry - Pastoral Studies
House of Refuge Theologian Seminary of New York
Baldwin, New York 1151006.2023
No Degree - Liberal Arts And General Studies
Bronx CC
Bronx, NY08.1977
Skills
- Real Estate Transactions
- Listing Presentation
- Buyer Representation
- Property Management
- Open House Hosting
- Continuing education
- Leasing and sales
- Active New York State Real Estate License
Timeline
Licensed Real Estate Salesperson
Cato Realty Inc.
09.2011 - Current
Divisional Manager
Primerica
08.1999 - 12.2008
NYC Correction Captain
NYC Department Of Corrections
03.1982 - 02.2001
High School Diploma -
Brandeis
Doctor of Ministry - Pastoral Studies
House of Refuge Theologian Seminary of New York
No Degree - Liberal Arts And General Studies
Bronx CC