SYLVIA MUNIA

• Maintain positive relationships with homeowners and board members through clear communication and prompt responses.

• Improve satisfaction by addressing and resolving maintenance requests in a timely manner.

• Conduct regular property inspections and send violation notices.

• Coordinate repairs for roofing, gutters, landscaping, and other maintenance needs.

• Manage and monitor gate system operations.

• Provide timely updates to board members and homeowners avia email and phone.

• Crate notices ,mailings and emails related to budgets and annual meeting notices.

• Coordinated with vendors and contractors to execute timely repairs and improvements across properties.
• Conducted regular property inspections to ensure compliance with safety regulations and quality standards.
• Managed community association operations, ensuring compliance with regulations and governing documents.
• Coordinated vendor services and maintenance schedules to enhance property management efficiency.
• Developed and maintained positive relationships with residents, addressing concerns and resolving conflicts effectively.

• Collaborated with board members to develop strategic plans for community enhancements and long-term goals.
• Enhanced communication between homeowners and board members through regular meetings and detailed reports.
• Developed and maintained strong relationships with vendors, resulting in cost-effective services for the associations.
• Enforced compliance with community regulations and guidelines.
• Addressed and quickly resolved resident complaints with speedy and knowledgeable support.

• Provided tours of property and amenities to prospective tenants and offered valuable information regarding major features
• Maintained accurate records of all correspondence with and from prospective tenants
• Developed strong, professional relationships with property manager and residents by initiating collaboration and delivering exemplary service and engagement
• Promoted the property to businesses in the local area through marketing collateral, phone calls and email messages
• Responded quickly to concerns regarding community from prospective and current residents
• Ensure that all community areas, including the clubhouse and leasing office are in perfect condition
• Process service requests from tenants and ensure prompt response to inquiries