Sylvia Russell
Shalimar,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
Work History
Direct Support Professional
HEROES
Crestview, FL
01.2019 - Current
- Administered medication as directed by physician.
- Assisted disabled clients to support independence and well-being.
- Led patient or group recreational activities for enhanced patient outcomes.
- Assisted with daily living activities, running errands and household chores.
- Entrusted to handle confidential and sensitive situations in professional matter.
Certified Correctional Officer
Geo Group Inc
Milton , FL
11.2012 - 09.2016
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
- Tracked inmates through head counts, visitor logs and scheduled activities.
- Prepared, processed and maintained forms, reports, logs, records and activity journals.
- Conducted routine and emergency head counts.
- Escorted inmates to and from cells, court, hospitals and medical appointments.
Front Desk/night Auditor
Travelodge
Pensacola Beach, FL
03.2012 - 03.2013
- Reviewed checklist on daily basis and planned shift accordingly.
- Documented accounts and logs throughout shift to keep up with requirements.
- Balanced hotel accounts and resolved discrepancies.
- Kept accounts in balance and ran daily reports to verify totals.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Performed nightly updates to room charges and rates.
- Contacted housekeeping staff and maintenance department to resolve issues with guest rooms.
Night Auditor
Days Inn & Suites By Wyndham
Greenville, SC
07.2010 - 03.2012
- Investigated auditing discrepancies by reconciling cash drop and credit card transactions.
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
- Responded to guest needs quickly and efficiently, noting changes in reservations or special needs for day crew.
- Reviewed daily financial statements and completed end-of-day paperwork in Software with 100% accuracy.
- Entered figures using 10-key calculator to compute data quickly.
- Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
- Handled all duties and tasks for night manager and concierge during busy periods to maintain front desk efficiency.
Certified Correctional Clerical Officer
State Of Tennessee
Nashville , TN
01.2004 - 12.2009
- Tracked inmates through head counts, visitor logs and scheduled activities.
- Booked new inmates into facility and processed inmates for release.
- Prepared, processed and maintained forms, reports, logs, records and activity journals.
- Conducted routine and emergency head counts.
- Arranged for medical and dental care of inmates.
- Received and accounted for personal possessions and determined inmate work assignments.
- Completed intake paperwork, fingerprints and searches.
- Identified facility openings and designated inmates to housing units.
- Identified needed updates to correctional plans and assigned inmates to appropriate housing.
- Escorted inmates to and from cells, court, hospitals and medical appointments.
Education
Certificate - Certified Emergency Response Team
Tennessee Academy of Corrections
Tullahoma, TNCertificate - Corrections
Tennessee Academy of Corrections
Tullahoma, TNCertificate - Corrections Administration
Tennessee Academy of Corrections
Tullahoma, TNCertificate - Corrections
Washington Holmes County Vo-tech
Chipley, FL 01.2013 - 05.2013
Associate Of Applied Science - Criminal Justice
ECPI University
Greenville, SCSkills
First aid and safety
undefinedTimeline
Direct Support Professional
HEROES
01.2019 - Current
Certificate - Corrections
Washington Holmes County Vo-tech
01.2013 - 05.2013
Certified Correctional Officer
Geo Group Inc
11.2012 - 09.2016
Front Desk/night Auditor
Travelodge
03.2012 - 03.2013
Night Auditor
Days Inn & Suites By Wyndham
07.2010 - 03.2012
Certified Correctional Clerical Officer
State Of Tennessee
01.2004 - 12.2009
Certificate - Certified Emergency Response Team
Tennessee Academy of Corrections
Certificate - Corrections
Tennessee Academy of Corrections
Certificate - Corrections Administration
Tennessee Academy of Corrections
Associate Of Applied Science - Criminal Justice
ECPI University
Similar Profiles
Syren SamsonSyren Samson
Email Support | Part-Time at HeroesEmail Support | Part-Time at Heroes
Sharon JonesSharon Jones
Program Coordinator at HEROESProgram Coordinator at HEROES
Errol LoganErrol Logan
Executive Director at The Heroes Journey IncExecutive Director at The Heroes Journey Inc
Shane PolousShane Polous
Supervisor at TrulieveSupervisor at Trulieve
Amber FridyAmber Fridy
Manager Veterinary Customer Service at ChewyManager Veterinary Customer Service at Chewy