Sylvia Sierra
Houston,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Sales Cashier
JOANN Fabrics and Crafts
Houston, TX
10.2023 - Current
- Welcomed customers, offering assistance to help find store items.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Sales Associate
Dollar Tree Stores
Houston, TX
11.2017 - 03.2020
- Greeted customers and provided exceptional customer service.
- Helped customers find specific products, answered questions, and offered product advice.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Processed transactions using a point-of-sale system.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Adhered to company initiatives and achieved established goals.
Education
Certificate - Human Resources Development
Lone Star College System
Houston05-2009
Skills
- Customer Engagement
- Customer Acquisition
- Revenue Generation
- Returns processing
- Store Cleaning
- Building rapport
- Inventory Stocking
- Cash Handling
- Written Communication
- Credits and Refunds
- Team building
- Reliable and Responsible
- Active Listening
- Problem-solving aptitude
- Interpersonal Communication
Languages
Spanish
Native/ Bilingual
Timeline
Sales Cashier
JOANN Fabrics and Crafts
10.2023 - Current
Sales Associate
Dollar Tree Stores
11.2017 - 03.2020
Certificate - Human Resources Development
Lone Star College System
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