Sylvia Simms
Baltimore,MD
Summary
High-performing outbound warehouse associate with extensive experience in efficiently processing and preparing orders for shipment. Demonstrated success in operating warehouse equipment, conducting thorough quality checks, and consistently meeting production goals. Known for strong problem-solving abilities and unwavering commitment to delivering high-quality service.
Overview
8
8
years of professional experience
Work History
Warehouse Associate
Amazon
11.2019 - Current
- Learning Ambassador to new Associates and Managers
- Process Guide(PG) assisting leadership throughout the shift
- Operating Firefox to track department data
- Packing, Sorting, Problem Solver and Slam Operator
- Obtaining merchandise from chutes and totes
- Read orders to ascertain catalog numbers, sizes, colors and quantities
- Gift wrapping
- Helping others in any capacity
Team Member
Chick-fil-a
09.2019 - 11.2019
- Communicating with customers regarding orders, comments and concerns
- Accepting payments from customers and making changes as necessary
- Caring for customers in drive-thru and mobile order process
- Cleaning essentials and necessities such as sweeping, mopping, washing dishes, washing tables, cleaning fountain equipment to keep the facility sanitary
- Balance receipts and payments in the cash register.
Office Assistant
Dynamic Cheer Charlotte
06.2016 - 12.2018
- Answering telephones, directing calls and taking messages
- Communicating with employees, customers and individuals to answer questions, conveying information, take applications and assist with concerns
- Maintain and update filing, inventory, deliveries, and database systems manually and electronically
- Compile, copy, sort and file records of office activities, business transactions and other activities
- Working with children and youth 8+ hours daily.
Education
No Degree - Accounting
Morgan State University
Baltimore, Maryland05.2026
Skills
- Customer Service
- Data Matching/Mining
- Operating Machinery
- Instructor
- Hands on Training
- Computer Skills
- Skills Management
- Problem Solving
- Leadership
- Communication
- Team Work
- Organization
- Time management
Outreach
Every year and throughout the year, my team and I find different ways to give back to the community. We provides various resources for different needs, including feeding the homeless and helping families in need.
Timeline
Warehouse Associate
Amazon
11.2019 - Current
Team Member
Chick-fil-a
09.2019 - 11.2019
Office Assistant
Dynamic Cheer Charlotte
06.2016 - 12.2018
No Degree - Accounting
Morgan State University
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