Sylvia Stiles
Taylor
Summary
Dynamic professional with a proven track record at Murphy Oil USA, excelling in team leadership and strategic planning. Adept at optimizing retail operations and enhancing customer relations, I drive sales growth through effective staff training and development. Committed to achieving results while fostering a motivated and high-performing team environment.
Diligent Desired Position with strong foundation in managing daily operations and team leadership. Proven success in optimizing workflows and enhancing customer satisfaction. Demonstrated expertise in problem-solving and strategic planning to drive team performance.
Innovative and goal-oriented Management professional committed to Area of expertise. Dedicated team player skilled at mediation and conflict resolution. Drives company growth through Action.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Murphy Oil USA
2024.11 - Current
- Assisted in managing daily operations and ensuring compliance with safety protocols.
- Executed inventory management processes, optimizing product availability and minimizing stock discrepancies.
- Supported staff training initiatives, enhancing team performance and service quality.
- Monitored sales data to identify trends, informing strategic decision-making for promotions and product placement.
Sales Associate
B&G Gas
2024.03 - 2024.08
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Processed transactions accurately using point-of-sale systems.
- Maintained cleanliness and organization of sales floor to ensure optimal presentation.
- Collaborated with team members to meet daily sales goals effectively.
Manager
Affordable Services
2019.01 - 2020.09
- Oversaw daily operations, ensuring adherence to company standards and policies.
- Developed and implemented process improvements to enhance service efficiency and customer satisfaction.
- Managed team performance through regular feedback, coaching, and training initiatives.
- Analyzed operational workflows, identifying bottlenecks and recommending solutions for optimization.
Education
High School Diploma -
Brownwood High
Brownwood, TX05.1997
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Customer relations
- Team motivation
- Staff training and development
- Staff supervision
- Task delegation
- Goal setting
- Staff management
- Conflict resolution
- Workload management
- Retail operations
- Team building
- Employee scheduling
- Operations management
- Customer rapport
- Recruiting and interviewing
- Sales strategies
- Retail operations management
- Strategic planning
- Sales growth
- Policy enforcement
- Orientation and training
Timeline
Assistant Manager
Murphy Oil USA
2024.11 - Current
Sales Associate
B&G Gas
2024.03 - 2024.08
Manager
Affordable Services
2019.01 - 2020.09
High School Diploma -
Brownwood High