Stephanie Esparza
Boynton Beach,FL
Summary
Highly organized and results-driven Administrator and Manager with extensive experience in administrative support, event planning, and business operations, particularly within real estate and healthcare sectors. Adept at managing multiple tasks simultaneously while maintaining confidentiality and a high level of discretion. Seeking to leverage my skills in project management, budgeting, and client relations to contribute to the success of a growing business.
Overview
2027
2027
years of professional experience
Work History
Manager of Programs
Broward,Palm Beaches and St.Lucie Realtor Association
Palm Beach Gardens, FL
05.2020 - Current
- Plan, organize, host and secure payment for events
- Meet any weekly or daily project deadlines (Spreadsheets, event planning)
- Maintain communications spreadsheets and emails for Chair and Vice chair, arrange event details, locations and finalize any coordinating for day of
- Be point of contact/ Liaison for Outreach Committee: meetings, communications, organizing and coordinating outreach initiatives and handling finances/donations for events
- Handle education schedules, calenders
- Organized and edited training manuals, multimedia visual aids, and other educational materials
- Cultivate and maintain relationships with Affiliate and Young Professionals Network members to ensure high levels of engagement and retention.
- Achieve membership renewal and new membership targets through proactive communication and event promotion.
- Plan, organize, and manage events, including securing payment and sponsorship, and creating promotional materials (using Canva, Adobe, Microsoft).
- Provide key administrative support for educational inquiries, event scheduling, and class coordination, including liaising with instructors and managing event logistics.
- Manage multiple communications channels (email, calls, chats) simultaneously and ensure timely responses.
- Lead weekly marketing meetings, secure sponsorships, and handle outreach committee communications.
- Coordinate fundraising efforts for association-related charitable initiatives.
- Assist in managing the committee financials, including event donations and budgeting.
Human Resources Director
Elite Premier Nursing Services
West Palm Beach, FL
05.2022 - Current
- Responsible for recruiting, interviewing, hiring, onboarding, training, supervising,
- Managing performance and discipline of all administrative and direct care employees and contract staff
- Responsible for requesting, recording/tracking, and storage of all required proof of training and certifications for employees and contract staff
- Oversees and conducts HR department and tasks i.e, I-9 verifications, recruiting, onboarding, workman’s comp, employee development, continuing education, employment verification, etc
- Conducts employee orientation and HR in-services
- Responsible for employee engagement program
- Manages recruiting accounts and ads
- Coordinates recruiting events and networking with nursing schools.
- Educated employees on company policy and kept employee handbook current.
- Liaised between multiple business divisions to improve communications.
Administrative Assistant/Professional Recruiter
NuLogic (Temp Position)
Boca Raton, FL
- Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
- Use Microsoft suite to monitor and organize written projects
- Follow up and monitor emails and specified business communications
- Keep weekly refill logs updated for two pharmacy locations
- Developed and maintained filing systems to facilitate easy access to information.
- Worked closely with owners to provide effective assistance for specific aspects of business operations.
- Organized and coordinated conferences and monthly meetings.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
Operations Manager
Crothall Healthcare, Delray Medical Center
Delray Beach, FL
- Complete administrative tasks such as training materials, logs, filing reports or incidents.
- Assign projects and equipment to staff to ensure all staff and areas meet compliance requirements.
- Devised processes to boost long-term business success and increase profit levels.
- Supervised operations staff and kept employees compliant with company policies and procedures
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Developed and maintained relationships with external vendors and suppliers.
Center Manager
European Wax Center
Palm Beach Gardens, FL/Royal Palm Beach
- Maintain organized and profitable/functional high volume center, while being able to multi-task in a fast-paced environment.
- Complete all operational tasks (payment declines, deposits, scheduling, maintenance, transaction adjustments, hiring, training ect.)
- Processed payroll for over 20 employees as part of sound human resources and financial management strategies
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills
- Prepared annual budgets with controls to prevent overages
- Trained and guided team members to maintain high productivity and performance metrics
Education
Bachelor of Science Degree - Psychology, Business Administration
Florida Atlantic University
Boca Raton, FL05.2017
Associate of Arts Degree -
Palm Beach State College
Lake Worth, FL2012
Skills
- Proficient with Microsoft Word, Excel, PowerPoint, Internet and HRIS software
- Training Development
- Organizational Systems
- Policy and Procedure Adherence
- Excellent customer service/ Managerial skills (9 years)
- Experienced in Guest/employee issue resolves, Hiring/Interview processes, payroll/deposits, team coaching, and scheduling
- Content Creation (Canva/Word/Adobe)
- Administrative Management
- Meeting Minutes
- Project Management
- Data entry
- Office administration
- Customer and client relations
- Clerical support
- Scheduling and calendar management
Timeline
Human Resources Director
Elite Premier Nursing Services
05.2022 - Current
Manager of Programs
Broward,Palm Beaches and St.Lucie Realtor Association
05.2020 - Current
Bachelor of Science Degree - Psychology, Business Administration
Florida Atlantic University
Associate of Arts Degree -
Palm Beach State College
Administrative Assistant/Professional Recruiter
NuLogic (Temp Position)
Operations Manager
Crothall Healthcare, Delray Medical Center
Center Manager
European Wax Center
References
Available upon request