- English
Sylwia Slaughter
Astoria,NY
Summary
Detail-oriented administrative professional with extensive experience in office management, project coordination, and HR administration. Proven expertise in employee onboarding, background checks, and cross-functional HR support, enhancing operational efficiency. Committed to delivering accurate reporting and effective communication while managing multiple priorities.
Overview
2
2
Languages
12
12
years of professional experience
Work History
Office Manager / Project Manager
Tri-Power Electrical LLC
New York, NY
03.2023 - Current
- Coordinated administrative and project support for major corporate accounts and 12 concurrent electrical projects, ensuring alignment with client expectations.
- Acted as primary office contact for Verizon, facilitating project information flow, monitoring job status, and ensuring timely follow-up on outstanding items.
- Provide primary office coverage and administrative support for Spectrum, coordinating project documentation, information, and follow-up.
- Prepare and coordinate Spectrum/Charter closeout packages, ensuring required documentation is complete and organized.
- Monitor Verizon job statuses and communicate updates to support timely project completion.
- Compiled and distributed project reports and documentation for internal and external stakeholders, enhancing communication and transparency.
- Coordinate information between office personnel and field teams to ensure accurate and timely communication regarding ongoing projects.
- Manage multiple deadlines and competing priorities while maintaining accuracy, organization, and consistent follow-through.
Administrative Assistant
Classic Legal Services, Inc.
New York
10.2026 - 03.2026
- Handled clerical and administrative tasks to support the operational flow of legal services, including managing calendars, preparing documents, organizing files, and processing invoices.
- Managed office communications and correspondence, ensuring timely responses and professionalism.
- Coordinated scheduling for meetings, appointments, and travel arrangements for executives.
- Developed and maintained efficient filing systems to enhance document retrieval processes.
HR Administrator
McKinsey EMEA Shared Services
Poland
09.2022 - 04.2024
- Collected documents and created personal files in compliance with local labor code and data protection regulations.
- Conduct background checks to verify candidate qualifications.
- Assisted new hires by answering questions, coordinating onboarding session enrollments, and maintaining accurate firm members’ profiles in HR systems.
- Collaborated with functions including recruiting, professional development, finance, and global process leads to streamline HR processes.
Accounting & Office Assistant
SkiBig3
Banff, Canada
11.2021 - 04.2022
- Maintained Excel accrual schedule of partner product sales for accurate invoice checking and coding.
- Maintain Excel accrual schedule of partner product sales to be used for checking and coding invoices.
- Assist Analysts with revenue audit procedures and reconciliations.
- Executed file maintenance for Accounts Payable vendor records to ensure organization and accessibility. and retention for Accounts Payable vendor files.
- Provided comprehensive administrative support to the Manager of People Operations by managing schedules and coordinating meetings. to the Manager of People Operations.
- Coordinated logistics for staff events and functions, ensuring successful execution and engagement. staff events & function.
Reservations Agent
The Rimrock Resort Hotel
Banff, Canada
05.2021 - 11.2021
- Delivered exceptional guest service by assisting with reservations, sharing information on hotel and surrounding area, and coordinating with hotel departments to exceed guest expectations.
- Managed reservation system to optimize guest bookings and enhance overall customer experience.
- Coordinated with multiple departments to ensure seamless guest arrivals and departures.
- Assisted guests with inquiries, providing exceptional service to foster loyalty and satisfaction.
Learning Coordinator
Capita Poland
Poland
11.2020 - 04.2021
- Working closely with UK operations to support in the delivery of complex training programs.
- Providing support via email and phone to clients with the day-to-day management of various learning activities and training needs.
- Developed training materials enhancing employee onboarding processes.
- Coordinated logistics for training sessions, ensuring resource availability and smooth execution.
- Managed learning management system updates, improving accessibility of training resources.
F&B Reservations Agent
St. Regis Hotel & Resort Saadiyat Island
Abu Dhabi
03.2018 - 07.2020
- Sold and took reservations, sent proposals and confirmations, and responded to F&B business-related queries to enhance guest experience.
- Assisted Sales, Meetings and Conventions, and Front Office with reservation-related inquiries to ensure seamless operations.
- Completed cross-training program in food and beverage administration over 48 hours.
Food & Beverage Management Trainee
Le Royal Meridien Hotel Shanghai
Shanghai, China
02.2016 - 08.2017
- Trained and performed duties across departments including all-day dining restaurant, fine dining restaurant, banquet, in-room dining, F&B office, and concierge.
- Acted as the main reference person for all international customers in the dining area and handled their special requests and complaints.
- Traveled to another brand hotel to assist with operations. as part of the task force and participating in daily operations.
Food & Beverage Management Trainee
Radisson Blu Hotel Shanghai New World
Shanghai, China
08.2014 - 01.2015
- Delivered exceptional dining experiences by guiding guests through menus and addressing individual preferences.
- Conducted formal and informal surveys to gather actionable feedback for service improvement.
- Gained knowledge of line and staff functions through hands-on training., operations, management viewpoints and company policies and practices.
Education
Bachelor of Arts (B.A.) - Tourism
Tourism Institute Humanistic Theological College
Poland06-2013
Skills
- Office administration
- Project onboarding
- Compliance management
- Data management
- Office software proficiency
- Time management and multitasking
- Organizational and communication skills
- Effective communication
- Client relationship
- Problem solving
- Research and analytical skills
- Detail-oriented
LANGUAGES
- Polish
Timeline
Administrative Assistant
Classic Legal Services, Inc.
10.2026 - 03.2026
Office Manager / Project Manager
Tri-Power Electrical LLC
03.2023 - Current
HR Administrator
McKinsey EMEA Shared Services
09.2022 - 04.2024
Accounting & Office Assistant
SkiBig3
11.2021 - 04.2022
Reservations Agent
The Rimrock Resort Hotel
05.2021 - 11.2021
Learning Coordinator
Capita Poland
11.2020 - 04.2021
F&B Reservations Agent
St. Regis Hotel & Resort Saadiyat Island
03.2018 - 07.2020
Food & Beverage Management Trainee
Le Royal Meridien Hotel Shanghai
02.2016 - 08.2017
Food & Beverage Management Trainee
Radisson Blu Hotel Shanghai New World
08.2014 - 01.2015
Bachelor of Arts (B.A.) - Tourism
Tourism Institute Humanistic Theological College