Symfene Sands
Hollywood
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Ramp Service Agent
Spirit Airlines
04.2024 - Current
Customer Experience Specialist
Teleperformance
04.2023 - 06.2023
- Serviced Bank of America accounts
- Data entry
- Direct calls
Cashier
Winn Dixie
12.2021 - 04.2023
- Scanning items
- Customer service
- Self checkout
- Customer service desk
- Stocking
- Customer support
Cashier
Firehouse Subs
12.2020 - 07.2021
- Customer Service
- Workplace maintenance
- Cash handling
Education
High School -
Hallandale High School
Hallandale Beach, FL06.2022
Middle School - undefined
Mcnicol Middle School
Hollywood, FL01.2018
Skills
- Organizational skills
- Microsoft Office
- Customer service
- Data entry
- English
- Microsoft Word
- Front desk
- Phone etiquette
- Load & Unload
- Cash handling
- Computer skills
- Time management
- Microsoft Excel
- Cash register
- Typing
- Ramp service
- Loading and unloading
- Aircraft marshalling
- Heavy lifting
- Active listening
- Critical thinking
- Customer relations
- Problem resolution
- Call center experience
- Computer proficiency
- Payment processing
- Professional telephone demeanor
- Call center operations
- Microsoft outlook
Certification
Driver's License
Languages
English
Full Professional
Timeline
Ramp Service Agent
Spirit Airlines
04.2024 - Current
Customer Experience Specialist
Teleperformance
04.2023 - 06.2023
Cashier
Winn Dixie
12.2021 - 04.2023
Cashier
Firehouse Subs
12.2020 - 07.2021
Middle School - undefined
Mcnicol Middle School
High School -
Hallandale High School
Similar Profiles
Malik JamesMalik James
Coordinator at Spirit AirlinesCoordinator at Spirit Airlines
Zoë ShepardZoë Shepard
Flight Attendant at Frontier Airlines / Spirit AirlinesFlight Attendant at Frontier Airlines / Spirit Airlines
MUNA MUHAMMADMUNA MUHAMMAD
Flight Attendant at Spirit AirlinesFlight Attendant at Spirit Airlines
Kimberly RojasKimberly Rojas
Front Desk Receptionist at Country Inn Pet ResortFront Desk Receptionist at Country Inn Pet Resort
Randolph BarrowRandolph Barrow
Crew Member at Wendys RestaurantCrew Member at Wendys Restaurant