Symia Cooper

Sat at desk

• Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
• Monitored CCTV systems to ensure safety and security of premises.
• Adhered to daily patrol schedules to support consistent security presence throughout property.
• Confirmed visitor identification prior to granting entry into the building.
• Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.

• Swept and damp-mopped private stairways and hallways.
• Emptied trash receptacles throughout the property.
• Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
• Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
• Supplied extra towels and toiletries when requested to optimize guest comfort.
• Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
• Scrubbed kitchen appliances, countertops and fixtures.

• Managed shipping operations at Amazon with precision and efficiency
• Coordinated with diverse teams to ensure smooth workflow
• Implemented innovative solutions to streamline shipping processes
• Resolved complex logistical issues, enhancing operational efficiency
• Significantly reduced shipping delays, improving customer satisfaction

• Managed daily doughnut production at Krispy Kreme
• Achieved 98% on-time delivery of orders
• Mastered doughnut-making techniques
• Solved equipment malfunctions to prevent downtime
• Boosted customer satisfaction by 15%

• Served customers efficiently in a fast-paced environment
• Maintained high levels of cleanliness and organization
• Collaborated with team members to meet shift goals

• Followed health department regulations regarding food storage temperatures
• Measured ingredients according to specified recipes to reduce waste.
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• Restocked inventory when necessary to maintain sufficient levels at the front counter area.
• Performed opening duties such as setting up registers with required supplies for shift operations.
• Maintained cleanliness of work area throughout shift.
• Kept work area organized during shifts by properly storing utensils, cleaning tools, ingredients.
• Prepared drinks, ice cream and other special items to complete food orders.