Summary
Overview
Work History
Education
Skills
Professional Highlights
Timeline
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Symira Harris

Las Vegas,NV

Summary

High Performing Wireless Sales Expert with 7+ years of B2C retail experience delivering top-tier performance in a high-volume, fast-paced environment. Proven track record of exceeding sales targets, ranking in the top 1% nationwide, and driving customer loyalty through product knowledge, relationship building and custom solutions. Known for maximizing revenue, mentoring peers on sales pitches and products, and consistently elevating both individual and team performance year over year.

Overview

11
11
years of professional experience

Work History

Senior Mobile Expert

T-Mobile
Las Vegas, NV
06.2017 - Current
  • Consistently ranked among the top-performing sales experts, by delivering tailored solutions in high-pressure retail environments.
  • Captured revenue and new activations through needs-based selling, maximizing troubleshooting opportunities, and upselling premium rate plans while right-fitting each prospective and existing customer.
  • Cultivated long-term customer relationships, resulting in strong NPS scores, and repeat business.
  • Proactively identified opportunities to increase productivity by maintaining the customer base, probing past clients for possible additions to consumer accounts, and facilitating transitions to business.

Detail Manager

Fabulous Freddy's Car Wash
Las Vegas, NV
02.2014 - 03.2017
  • Led a team in delivering top quality vehicle detailing services while managing supply logistics, cost control and vendor relationships.
  • Oversaw premium package sales and consistently exceeded daily, monthly and quarterly targets
  • Introduced efficiency focused workflows, reducing customer wait times and increasing service volume
  • Trained and supervised staff on safety, service quality, and customer experience

Education

High School Diploma -

Arbor View High School
Las Vegas, NV
06-2017

Skills

  • Customer relationship management
  • Upselling techniques
  • Team leadership
  • Performance tracking
  • Effective communication
  • Solution selling

Professional Highlights

  • Winner's Circle Award Recipient, 2021, 2022, 2023, 2024
  • Recognized in the Top 1% of 55,000 + national reps, 2021, 2022, 2023, 2024
  • Routinely outperformed monthly and quarterly sales quotas across multiple categories
  • TFB (T-Mobile for Business) Champion across multiple stores, Led training and sales pushes that drove higher TFB participation, improved percent to goal metrics, and sustained an upward trend in team performance at both locations.

Timeline

Senior Mobile Expert

T-Mobile
06.2017 - Current

Detail Manager

Fabulous Freddy's Car Wash
02.2014 - 03.2017

High School Diploma -

Arbor View High School

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