Seasoned Territory Manager and exceptional sales professional. Decisive team leader and business manager with excellent attention to detail and persuasive communication style. Offering over 7 years of experience in sales.
Overview
15
15
years of professional experience
Work History
Territory Account Manager
Alto Pharmacy
7 2020 - Current
Customer facing Subject matter expert about clinics across geo's acting as their partners for day to day needs, and introduce Alto to their patients.
Created customized solutions in collaboration with technical teams addressing specific pain points of each client successfully.
Implemented account management strategies for increased customer satisfaction and loyalty.
Leveraged industry knowledge to provide expert guidance on pricing, promotions, and product offerings for clients'' specific needs.
Developed and maintained strong client relationships to deliver exceptional customer service and problem resolution.
Pharmaceutical Sales Representative
Primus Pharmaceuticals
04.2018 - 06.2020
Engage physicians in detail telephonic interactions and deliver product messages to prescribers within established policies, procedures, standards, and workflows.
Complete daily, monthly and quarterly reporting; complete and submit expense report via financial accounting
portal.
Verify completeness of medical information from databases, admission packets, and medication lists completed
by clinicians
Continually expanded product knowledge through training programs and self-directed learning initiatives, positioning oneself as an expert resource for customers.
Worked closely with internal stakeholders such as medical affairs specialists and managed care account executives to ensure seamless coordination during product launches or strategic initiatives.
Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
Manager
Ruby Tuesday
06.2014 - 06.2017
Assisted in facilitating daily trainings and creating the weekly schedules.
Managed food and beverage operations for upscale urban hotels, including bar and restaurant service with relentless focus on hospitable and gracious guest services.
Enforced staff performance and service standards to deliver consistent and positive customer experiences.
Maintained Company Safety and Sanitation policies and standards
Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank
Maximized performance by monitoring daily activities and mentoring team members.
Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to 20+ employees.
Manager of Operations
Carowinds Amusement Park
04.2010 - 06.2014
Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
Managed food service sales, costs, and budget administration to keep operations in line with financial targets.
Improved presentation and sales approaches to increase revenue.
Collaborated with trainees to bolster understanding of project management, safety and inventory waste to meet pre-established business thresholds for operation.
Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
Inspected freezers and refrigerators prior to each shift to check temperature levels and verify proper functionality.
Managed a team of 40+ employees across different areas of the company
Oversaw hiring, training and development of employees.
Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
Education
Associate of Arts - Communications
South Carolina State University
South Carolina
Skills
Sales Techniques
Business Development
Strategic account development
Pharmacy operations
Business Plan Execution
Account Management
Performance Management
Leadership
Territory expansion
Client Support
Sales Presentations
Timeline
Pharmaceutical Sales Representative
Primus Pharmaceuticals
04.2018 - 06.2020
Manager
Ruby Tuesday
06.2014 - 06.2017
Manager of Operations
Carowinds Amusement Park
04.2010 - 06.2014
Territory Account Manager
Alto Pharmacy
7 2020 - Current
Associate of Arts - Communications
South Carolina State University
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