Summary
Overview
Work History
Education
Skills
Timeline
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Symphony Jones

Hyattsville,MD

Summary

Motivated Howard University student studying Health Science and Computer Science with a strong interest in entrepreneurship and social impact. Experienced in high-pressure work environments and passionate about creating opportunities for underrepresented communities through innovation and venture capital.

Overview

4
4
years of professional experience

Work History

Server

Moonraker Cocktail bar
Washington, DC
10.2022 - Current
  • Company Overview: High-end Japanese dining environment, ensuring we keep the forbes standard.
  • Delivered exceptional service in a high-end Japanese dining environment, ensuring we keep the forbes standard.
  • Welcomed and seated guests promptly, maintaining a courteous and professional demeanor.
  • Expertly guided customers through the menu, offering recommendations and answering questions about Japanese cuisine and beverages.
  • Coordinated with kitchen staff to ensure timely and accurate food delivery.
  • Managed multiple tables and large parties efficiently, balancing high volume with personalized service.
  • Demonstrated extensive knowledge of Japanese dishes, sake, and other beverages, enhancing the dining experience for guests.
  • Solicit any allergy or dietary restrictions from each guest.
  • Maintained cleanliness and organization of the dining area, adhering to health and safety regulations.
  • Addressed and resolved guest complaints with tact and professionalism, ensuring customer satisfaction.
  • High-end Japanese dining environment, ensuring we keep the forbes standard.

Cocktail Server

Pendry Hotel
New York, NY
05.2024 - 08.2025
  • Answered questions regarding drinks specials and menus items.
  • Communicated with customers to take drink orders accurately.
  • Provided excellent customer service at all times.
  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
  • Coordinated with kitchen staff to ensure timely delivery of food orders.

Server

Peaches Lewis
Brooklyn, New York
09.2021 - 08.2023
  • Company Overview: Bustling southern restaurant, ensuring a welcoming and enjoyable dining experience.
  • Provided warm and friendly service in a bustling southern restaurant, ensuring a welcoming and enjoyable dining experience.
  • Maintain general cleanliness of assigned stations and the entire venue.
  • Provides professional and exceptional service.
  • Presents menus, answers questions and makes suggestions for all food and beverage items.
  • Follow supervisor's instructions, communicate with and support co-workers while being a team player.
  • Possesses in-depth knowledge of all food and beverage menus and the company.
  • Complies with Department of Health and company sanitation standards.
  • Works as part of a team and provides help and support to all fellow team members.
  • Accurately completes all end-of-shift financial procedures.
  • Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, managers and chefs.
  • Bustling southern restaurant, ensuring a welcoming and enjoyable dining experience.

Education

Bachelor of Science - Health Sciences

Howard University
Washington, DC
05.2026

Skills

  • Customer service excellence
  • Menu knowledge
  • POS system proficiency
  • Time management
  • Team collaboration
  • Conflict resolution
  • Beverage pairing
  • Inventory management
  • Health and safety compliance

Timeline

Cocktail Server

Pendry Hotel
05.2024 - 08.2025

Server

Moonraker Cocktail bar
10.2022 - Current

Server

Peaches Lewis
09.2021 - 08.2023

Bachelor of Science - Health Sciences

Howard University

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