Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Synceir Williams

Synceir Williams

Richmond,VA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Apple College Technical Support Advisor

Apple Inc.
02.2023 - Current
  • Provide world-class customer service, troubleshooting, and technical support.
  • Served as primary point of contact for triaging technical issues.
  • Reviewed technical guidelines to verify compliance with information security standards and best practices.
  • Self manage and work independently in a fast-paced, constantly changing environment

Patient Transporter

Towne Park
07.2023 - Current
  • Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
  • Collaborated with CNAs, nurses, and physicians to maintain stability during transport and facilitate event-free transport.
  • Helped other staff with patient transfers by moving patients between departments.

Warehouse Associate

Aldi Distribution Center
03.2022 - 12.2022
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles

Part Time Operations Supervisor

UPS
04.2020 - 02.2022
  • Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
  • Managed internal operational standards and productivity targets.
  • Tracked company equipment, tools and technology to manage inventory.

Education

Bachelor of Science - Information Systems & Supply Chain Management

University Of North Carolina Greensboro
Greensboro, NC
12.2024

Skills

  • Professional Development in Microsoft Office (Word, Excel, Powerpoint)
  • Professional verbal & written communication Skills
  • Critical Thinking
  • Time Management
  • Advanced Troubleshooting
  • Technical Problem Solving

Certification

AHLEI (Revenue Management: Maximizing Revenue in Hospitality Operations)

Timeline

Patient Transporter

Towne Park
07.2023 - Current

Apple College Technical Support Advisor

Apple Inc.
02.2023 - Current

Warehouse Associate

Aldi Distribution Center
03.2022 - 12.2022

Part Time Operations Supervisor

UPS
04.2020 - 02.2022

Bachelor of Science - Information Systems & Supply Chain Management

University Of North Carolina Greensboro

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Synceir Williams