Syncier Hardnett
Southfield
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
4
4
years of professional experience
Work History
Manager
KBP Foods
Waterford
08.2024 - Current
- Oversaw daily operations, ensuring compliance with company policies and standards.
- Trained and mentored staff, fostering a collaborative team environment.
- Managed inventory levels, coordinating with suppliers for timely deliveries.
- Implemented safety protocols, promoting a safe workplace for all employees.
- Developed staff schedules, optimizing labor resources to meet operational needs.
- Conducted performance evaluations, providing feedback to enhance employee development.
- Resolved customer complaints promptly, maintaining high service quality standards.
- Analyzed operational processes, identifying areas for improvement and efficiency gains.
Team Member
Wendys Restaurant
Southfield
06.2024 - 08.2024
- Cleaning while taking order and making food, giving out excellent customer service while making sure every order is made 100% how it was ordered
- Prepared and assembled food items according to company standards.
- Provided excellent customer service in fast-paced restaurant environment.
- Maintained cleanliness and organization in dining and kitchen areas.
- Collaborated with team members to ensure smooth operations during peak hours.
- Operated cash register and handled customer transactions accurately.
- Followed health and safety guidelines for food handling and preparation.
- Assisted in training new team members on restaurant procedures.
- Responded to customer inquiries and resolved issues promptly.
- Maintained a clean and organized work area throughout shift.
Manager
Popeyes Chicken
Waterford
05.2023 - 06.2024
- Oversaw daily operations, ensuring compliance with company policies and standards.
- Managed inventory levels, coordinating with suppliers for timely deliveries.
- Trained and mentored staff, fostering a collaborative team environment.
- Developed staff schedules, optimizing labor resources to meet operational needs.
- Implemented safety protocols, promoting a safe workplace for all employees.
- Conducted performance evaluations, providing feedback to enhance employee development.
- Resolved customer complaints promptly, maintaining high service quality standards.
- Analyzed operational processes, identifying areas for improvement and efficiency gains.
Team Member
Chik-Fil-A
Southfield
03.2022 - 05.2023
- Provided excellent customer service in fast-paced restaurant environment.
- Prepared and assembled food items according to company standards.
- Maintained cleanliness and organization in dining and kitchen areas.
- Operated cash register and handled customer transactions accurately.
- Collaborated with team members to ensure smooth operations during peak hours.
- Followed health and safety guidelines for food handling and preparation.
- Assisted in training new team members on restaurant procedures.
- Responded to customer inquiries and resolved issues promptly.
- Maintained a clean and organized work area throughout shift.
Education
Henry Ford High
Detroit, MISome College (No Degree) - Business
Oakland Community College
Bloomfield Hills, MISkills
- Inventory management
- Staff training
- Customer relationship management
- Operational analysis
- Safety compliance
- Team collaboration
- Performance evaluation
- Cash handling
- Food preparation standards
- Time management
- Problem solving
- Effective communication
- Conflict resolution
- Attention to detail
- Process improvement
- Clear communication
- Safety procedures
- Strategic planning
- Shift scheduling
- Decision-making
- Performance evaluations
- Key performance indicators
- Financial management
- Risk management
- Product management
- Project planning
- Stakeholder management
- Data analysis
Timeline
Manager
KBP Foods
08.2024 - Current
Team Member
Wendys Restaurant
06.2024 - 08.2024
Manager
Popeyes Chicken
05.2023 - 06.2024
Team Member
Chik-Fil-A
03.2022 - 05.2023
Henry Ford High
Some College (No Degree) - Business
Oakland Community College