Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Certification
Timeline
Server

Syndiana Burris

San Marcos,TX

Summary

Results-driven professional with a proven ability to master diverse trades and technologies quickly. Demonstrates flexibility and resilience in high-pressure environments while maintaining a positive attitude. Strong team player with a commitment to ethical practices and dependable performance. Focused on fostering partnerships that promote mutual success and professional growth.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Hourly Shift Supervisor

The Gristmill River Restaurant & Bar
2023 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Helped store management meet standards of service and quality in daily operations.
  • Enforced company policies and regulations with employees.
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
  • Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
  • Served as a liaison between employees and upper management effectively facilitating communication that bridged any existing gaps.
  • Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the facility consistently met or exceeded expectations.
  • Implemented training programs for new hires, ensuring seamless integration into the team and faster productivity contributions.

Server

Dos Rios Mexican Bar & Grill
06.2017 - Current
  • Highly organized and personable. I provide exceptional customer service to all customers and coworkers. Exceptional interpersonal and team building skills with an aptitude for building rapport with a diverse range of customers, managers, and colleagues. Successful at multitasking while remaining professional and courteous in fast-paced environments. Frequently assisted colleagues during rush periods to foster/promote teamwork while providing exceptional service and guest dining experience. Familiar with TOAST POS software.
  • Assist guests in order selection by promoting specific menu items and specials. Respond to inquiries regarding meal preparation and service. Ensure prompt, accurate service. Regularly follow-up with guest tables and promptly fulfill additional requests. Ensure customer satisfaction by remaining accessible and friendly. Skilled at anticipating, identifying, and fulfilling guest needs and clarifying special orders. Set-up appetizers, specialty beverages, and desserts for large parties. Verify and package completed orders and balance transactions with receipts. Often performed opening or closing duties in this position.
  • Lead Server
  • Informally recognized as Lead Server with responsibility for overseeing opening/closing, and coaching and mentoring servers regarding menu items, company policies, and procedures, general questions. Ensure that all assigned tasks are completed. Assist and fill in for other areas as the need arises. Assist Manager as needed.
  • Bartender
  • In addition to the duties of Server, prepare beverages for waitstaff and all guests located in the bar area. Interact with guests to assess their needs and preferences, allowing me to make recommendations. Often performed opening or closing duties in this position.
  • Hostess
  • Greet customers upon their arrival. Provide accurate wait time estimates during busy periods. Maintain a neat and organized front-of-house environment. Seat guests and take initial drink orders to ensure ideal speed of service. Rotate seating between sections to ensure even workloads for waitstaff. Answer phones and schedule large party reservations.
  • Carryout Specialist
  • Answer phone, take orders, provide accurate pickup time estimates during busy periods, and input orders into computer. Verify and package completed orders, and stage for pickup. Collect payments and balance transactions with receipts.

Bartender

The Gristmill River Restaurant & Bar
2021 - 2023
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
  • Fostered culture of teamwork, collaborating with colleagues to ensure smooth operation during high-traffic periods.
  • Boosted beverage sales, designing and promoting range of signature cocktails.
  • Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.

Server

The Gristmill River Restaurant & Bar
10.2019 - 2020
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Education

Marine Biology

TAMUCC
Corpus Christi, TX
05.2017

Diploma - General Education

New Braunfels High School
New Braunfels, TX
01.2016

Skills

  • Document creation tools
  • Visual presentation skills
  • Data analysis software
  • File sharing platforms
  • Employee training
  • Staff management
  • Training and mentoring
  • Staff motivation
  • Positive attitude
  • Staff training and development

Hobbies and Interests

Passionate about animal welfare, avid reader with a focus on personal development and fiction, and committed to maintaining an active lifestyle through regular exercise and outdoor activities. Enjoys building strong personal relationships through quality time with family and friends.

Former member of Girl Scouts (2004–2014), demonstrating long-term commitment, leadership development, and community involvement.

Certification

TABC

Food Handlers

Timeline

Server

The Gristmill River Restaurant & Bar
10.2019 - 2020

Server

Dos Rios Mexican Bar & Grill
06.2017 - Current

Marine Biology

TAMUCC

Diploma - General Education

New Braunfels High School

Hourly Shift Supervisor

The Gristmill River Restaurant & Bar
2023 - Current

Bartender

The Gristmill River Restaurant & Bar
2021 - 2023

Similar Profiles

CREATE PROFILE