Synia Hunter
Kennesaw,GA
Summary
I am enthusiastic about helping patients get necessary medical support by obtaining authorizations, scheduling procedures and coordinating paperwork. Detail-oriented and proactive with good relationship-building skills, a hardworking nature and an adaptable approach. Proficient in Ema. Organized Patient Service Representative with 1 year of experience in healthcare. Adept at patient advocacy and education with commitment to efficiency. Skilled at coordinating busy offices and maintaining professionalism in stressful situations. Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
2
2
years of professional experience
Work History
Patient Service Representative
Marietta Eye Clinic
03.2023 - Current
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Verified insurance eligibility and coverage for patients.
- Entered patient demographic and insurance data into electronic medical record system.
- Filed and maintained patient records in accordance with HIPAA regulations.
Server
All In Sports Bar
05.2022 - 03.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Junior Team Leader
Chick-fil-A
05.2021 - 01.2022
- Earned trust of others through open, honest communication and reliable follow-through.
- Coordinated and supervised staff and continuously evaluated performance.
- Arranged development and delivery of updated training for staff.
- Managed variety of timelines and multiple projects.
Education
Associate of Science - Nursing
Kennesaw State University
Kennesaw, GA05.2025
Skills
- Patient Greeting
- Family Medicine
- Payment Collection
- Reminder Calls
- Medical Insurance
- Document Filing
- Insurance Information Collection
- Chart Pulling
- System Updates
- Patient Registration
- Bookkeeping Support
- HIPAA Compliance
- Patient Admitting
- Directing Callers
- Patient Intakes
- Outbound Calling
- Cash Handling
- Check Payment Processing
- Educational Strategies
- Equipment Cleaning
- Corrective Actions
- Emergency Procedures
- Team Growth
Timeline
Patient Service Representative
Marietta Eye Clinic
03.2023 - Current
Server
All In Sports Bar
05.2022 - 03.2023
Junior Team Leader
Chick-fil-A
05.2021 - 01.2022
Associate of Science - Nursing
Kennesaw State University
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