Synia Montoya
Mankato,MN
Summary
Goal-oriented employee who demonstrates success at The Home Depot, excelling in building strong customer relationships and providing tailored solutions. Demonstrated expertise in ethical cash handling and effective problem-solving under pressure, ensuring customer satisfaction and a safe shopping environment. Committed to enhancing team productivity and operational efficiency.
Overview
4
4
years of professional experience
Work History
Back Office Associate
The Home Depot Store
Mankato, MN
05.2021 - Current
- Managed inventory and supplies to ensure materials were available when needed.
- Worked effectively in team environments to make the workplace more productive.
- Handled money, such as balancing registers and sending money deposits to banks.
- Ensuring that cashier employees are ethical when handling discounts.
- Maintained confidentiality of sensitive information and documents.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Cashier, Paint and Appliance Sales Associate
The Home Depot Store
Mankato, MN
05.2021 - Current
- Greet customers, engage promptly, and respond to questions.
- Putting customers first.
- Ensuring a safe environment for both customers and employees.
- Demonstrate a strong, working employee, ensuring tasks are completed on time.
- Problem-solving when uncertain about a topic or problem.
- Providing excellent customer support, ensuring they are going home with no regrets.
- Making emotional connections to make customers feel heard and safe.
Education
Bachelor of Science - Advertising Sales, Industrial And Consumer Sales
Minnesota State University, Mankato
Mankato, MN05-2026
High School Diploma -
Chaska High School
Chaska05-2022
Skills
- Building strong customer relationships
- Providing custom-tailored solutions to customers' needs
- Ethical cash handling
- Problem-solving under pressure
- In-depth product knowledge
- Cross-selling products
Affiliations
- Leader of a women's Christian group called "Refine," focused on personal growth, community building, and spiritual development
Timeline
Back Office Associate
The Home Depot Store
05.2021 - Current
Cashier, Paint and Appliance Sales Associate
The Home Depot Store
05.2021 - Current
Bachelor of Science - Advertising Sales, Industrial And Consumer Sales
Minnesota State University, Mankato
High School Diploma -
Chaska High School
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