NEEF VERDELUS
Sandusky,Ohio
Summary
Dynamic professional with extensive experience in customer service and team leadership, notably at Kalahari Resort and Convention. Proven ability to enhance guest relations and ensure compliance with safety regulations. Bilingual in Haitian Creole and French, I excel in problem-solving and fostering a collaborative work environment. Flexible and dedicated to delivering exceptional service.
Overview
2
2
years of professional experience
Work History
Associate
Kalahari Resort and Convention
, USA
06.2025 - Current
- Built relationships with customers by providing friendly customer service.
Team Lead
Bibibop Asian Food
01.2025 - 05.2025
- Trained new staff on food safety and customer service protocols.
Customer Service Representative
Bob Evans
01.2025 - 04.2025
- Assisted customers with inquiries and product information across various channels.
Learning Role
Amazon
08.2024 - 01.2025
- Completed day-to-day duties accurately and efficiently.
Team Lead
Chipotle Grill Mexican
12.2023 - 07.2024
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
Team Lead
Dollar Tree
03.2024 - 06.2024
- Monitored food preparation processes to maintain quality standards.
Customer Service Representative
Ross
01.2024 - 03.2024
- Assisted customers with inquiries and product information across various channels.
Customer Service Representative
Pollo Tropical
07.2023 - 02.2024
- Collaborated with team members to improve customer service processes and workflows.
Education
High School Diploma -
Nouvelle Vision
Haiti06-2023
Skills
- Fluent in Haitian Creole
- Fluent in French
- Fluent in English
- Leadership
- Team management
- Customer service
- Guest relations
- Knowledge of water park safety
- Knowledge of rules and regulations
- Chemical safety
- Supply management
- Excellent verbal skills
- Excellent interpersonal skills
- Problem solving
- Flexible with shifts
- Flexible with weekends
- Flexible with holidays
Personal Information
Date of Birth: 06/26/02
Timeline
Associate
Kalahari Resort and Convention
06.2025 - Current
Customer Service Representative
Bob Evans
01.2025 - 04.2025
Team Lead
Bibibop Asian Food
01.2025 - 05.2025
Learning Role
Amazon
08.2024 - 01.2025
Team Lead
Dollar Tree
03.2024 - 06.2024
Customer Service Representative
Ross
01.2024 - 03.2024
Team Lead
Chipotle Grill Mexican
12.2023 - 07.2024
Customer Service Representative
Pollo Tropical
07.2023 - 02.2024
High School Diploma -
Nouvelle Vision
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