Summary
Overview
Work History
Education
Skills
Timeline
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Syrah MacCurdy

Carmichael,CA

Summary

Dynamic restaurant server with a proven track record at Twin Lotus Thai, excelling in exceptional communication and order taking. Adept at managing special requirements or requests and enhancing guest experiences through personalized recommendations. Committed to fostering customer loyalty and maintaining a clean, efficient environment.

Overview

2
2
years of professional experience

Work History

Restaurant Server

Twin Lotus Thai
09.2023 - Current
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Memorized and restocked all items when necessary
  • Gave item recommendations based on customer preferences
  • Bussed and reset tables to keep dining room and work areas clean.
  • Kept server areas clean and stocked to increase efficiency while working at tables.
  • Worked with POS system and cashier to place orders, manage bills, and handle complimentary items.
  • Greeted new customers, offering assistance to make them feel welcome
  • Stayed up-to-date on changes to help customers make choices
  • Set a positive tone for the entire dining experience as the first point of contact for incoming guests.
  • Made specific drinks with special requests to meet customers' standards/satisfaction.

Education

Associate of Arts - Business

American River College
Sacramento, CA
05-2027

Skills

  • Hospitality and accommodation
  • Stocking items
  • Creating an organized and aesthetically pleasing display
  • Table management
  • Food and beverage pairings
  • Register operation
  • Order taking
  • Exceptional communication
  • Drink preparation
  • POS system operation

Timeline

Restaurant Server

Twin Lotus Thai
09.2023 - Current

Associate of Arts - Business

American River College