Syreeta Lewis
Sumter,SC
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
23
23
years of professional experience
Work History
Receptionist
SKF
Sumter, SC
04.2024 - 11.2024
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Verified visitors' identification cards before allowing access to the building.
- Performed data entry tasks into various computer systems accurately and promptly.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Responded to inquiries from internal staff members regarding office operations issues such as mail delivery or office equipment maintenance.
- Monitored security cameras in the lobby area to ensure safety of employees and guests.
- Updated daily log book with information about visitors entering the premises.
- Coordinated with vendors for repairs and maintenance of office equipment such as printers or computers.
- Assisted with special projects assigned by management when required.
Customer Service Representative
Giant Resource Recovery
Sumter, SC
11.2023 - 02.2024
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers through emails or through phone conversations.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Maintained schedule of class assignments to meet deadlines.
Beauty Advisor
Sally's Beauty Supply
Sumter, SC
10.2021 - 12.2023
- Provided customers with product advice and recommendations based on their individual needs.
- Assisted in the development of new beauty products and services.
- Process payments , entering sales in data tracker
- Run daily sales reports
- Organize maintain and keep work areas clean for safe working environment.
- Team lead responsibilities over a staff of 4
Data Entry Clerk
Eaton Corporation
Sumter, SC
01.2023 - 09.2023
- Ensured compliance with all relevant rules and regulations governing data entry activities.
- Completed daily tasks such as rescheduling, canceling and placing orders on hold, also performing basic data analysis and invoicing
- Gathering information to accurately update data trackers and run basic reports , as needed.
- Performed quality customer service tasks to include answering phones and emails,
- Proficient in computer programs, including Microsoft office products, excel, and outlook
- Organized files according to established procedures for easy retrieval later on.
Press Operator
Becton Dickinson
Sumter, SC
01.2002 - 11.2020
- Load raw materials into press until cured every 3 mins.
- Inspect and pack
- Perform hourly quality checks
- Monitor, adjust temperatures and make sure machine stays in specification to ensure accuracy and curing of finished product
- Collect samples for extensive quality checks
- Maintain an organized and clean workspace
- Maintain a diligent and steady pace to ensure that daily target is met
Education
Esthetics license - Master Aesthetician
Southeastern Institute - Columbia
Columbia, SC06.2021
High School Diploma -
Sumter High School
Sumter, SC06.1995
Some College (No Degree) -
University of Phoenix
Tempe, AZCentral Carolina
Skills
- Document Preparation
- Collecting Information
- Data Accuracy
- Proofreading
- Meticulous Attention to Detail
- Critical Thinker
- Inspection of products
- Quality Assurance
- Safety Regulations
- Strong Problem Solver
- Quality Control
- Customer Service-Oriented
- Products Knowledge
- Payment Processing
- Sales Closing
- Upselling and Cross-Selling
- Inventory Control
- Customer Engagement
- Paperwork Management
- Organization and Multitasking
Timeline
Receptionist
SKF
04.2024 - 11.2024
Customer Service Representative
Giant Resource Recovery
11.2023 - 02.2024
Data Entry Clerk
Eaton Corporation
01.2023 - 09.2023
Beauty Advisor
Sally's Beauty Supply
10.2021 - 12.2023
Press Operator
Becton Dickinson
01.2002 - 11.2020
Esthetics license - Master Aesthetician
Southeastern Institute - Columbia
High School Diploma -
Sumter High School
Some College (No Degree) -
University of Phoenix
Central Carolina