Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
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Syrine Cherifi

Walnut Creek,CA

Summary

Credible and energetic individual with 2.5 years of experience in the service industry.

Offering friendly and cooperative attitude, with willingness to learn and grow in dynamic environment. Brings understanding of importance of customer service and teamwork, along with ability to handle tasks efficiently and accurately. Ready to use and develop communication and problem-solving skills in role.

Overview

2
2
years of professional experience

Work History

Crew Member

Que Onda Taco Bar
03.2022 - 04.2024
  • Experience in food handling in a hygienic manner + maintaining a clean work environment up to company standards.
  • Executed cash and credit transactions accurately and quickly.
  • Trusted to assume the responsibilities of the owner and general manager during their absence due to a family emergency.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Became familiar with products to answer questions and make suggestions.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Reduced operational costs by efficiently managing resources and reducing unnecessary expenses.
  • Improved team morale, leading to increased productivity and reduced turnover.
  • Enhanced customer experiences by quickly addressing and resolving complaints.
  • Boosted repeat customer rates by providing friendly and engaging service.
  • Achieved recognition for exceptional customer service, highlighting importance of customer interactions.


Education

High School -

Prospect Alternative High School
Pleasant Hill, CA
02.2022

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Diablo Valley College
Pleasant Hill, CA

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Contra Costa School of Performing Arts
Walnut Creek, CA
08.2021

Skills

  • Excellent customer service Adaptive and a quick learner
  • Can effectively multitask during peak hours
  • Serving and preparing alcoholic beverages
  • Maintenance of a hygienic work environment
  • Punctual and reliable with willingness to pick up shifts
  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization

LANGUAGES

Fluency in English and Darija Arabic
Basic proficiency in French, formal Arabic, and Spanish

Timeline

Crew Member

Que Onda Taco Bar
03.2022 - 04.2024

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Diablo Valley College

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Contra Costa School of Performing Arts

High School -

Prospect Alternative High School