Suzy Hovhannisyan
Tujunga,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Insurance Agent
Lions' Partners
10.2019 - 03.2020
- Achieved successful client outcomes by identifying and addressing their unique needs and goals
- Increased client satisfaction by providing personalized and knowledgeable life insurance consultations
- Built long-term relationships with clients by offering attentive service and ongoing support for their life insurance needs
- Maintained up-to-date knowledge of industry regulations, trends, and products to best serve client needs
- Enhanced customer satisfaction by providing accurate and timely information on health insurance policies and benefits.
Front Desk Coordinator
V & K Financial Services
11.2017 - 06.2019
- Streamlined check-in and check-out processes for improved efficiency and reduced wait times
- Managed appointment scheduling, ensuring optimal use of resources and minimizing conflicts
- Maintained a clean, organized reception area, creating a welcoming atmosphere for clients and visitors
- Handled high volumes of incoming calls, directing callers to appropriate departments for prompt assistance
- Updated client records accurately and efficiently, ensuring data integrity within the system.
Teacher
La Crescenta Montessori School
01.2013 - 08.2017
- Developed strong relationships with kids, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment
- Mentored new teachers, sharing best practices and providing guidance to help them adapt to their new roles successfully
- Supported kids/students in developing social skills through structured activities and positive reinforcement techniques
- Created a safe, nurturing environment that fostered creativity, curiosity, and exploration among toddlers
- Established strong relationships with families, fostering trust and collaboration in supporting each child's development.
Education
High School Diploma -
Crescenta Valley High School
La Crescenta, CABachelor of Science - Business Management
California State University, Northridge
Northridge, CA06.2020
Associate of Science - Business Administration
Glendale Community College
Glendale, CA05.2017
Skills
- Administrative Management
- Team building
- Risk assessment
- Effective Planning
- Appointment Scheduling
Languages
Armenian
Full Professional
Russian
Limited Working
Timeline
Insurance Agent
Lions' Partners
10.2019 - 03.2020
Front Desk Coordinator
V & K Financial Services
11.2017 - 06.2019
Teacher
La Crescenta Montessori School
01.2013 - 08.2017
High School Diploma -
Crescenta Valley High School
Bachelor of Science - Business Management
California State University, Northridge
Associate of Science - Business Administration
Glendale Community College
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