Torsten Armenta
Fresno,CA
Summary
Experienced management professional with a proven background in administrative operations, employee support, recordkeeping, and policy enforcement, now pursuing a career transition into Human Resources. Completed formal Human Resources training through the State Center Community College District, providing foundational knowledge in HR processes, compliance, and employee relations. Organized, detail-oriented, and motivated to apply training and transferable skills into a Human Resources role.
Overview
9
9
years of professional experience
Work History
Business Manager
Wright Equities
Fresno, CA
06.2025 - 12.2025
- Managed daily operations and ensured adherence to company policies and procedures.
- Coordinated budgeting processes and monitored financial performance against targets.
- Oversaw vendor relationships to ensure service quality and cost-effectiveness.
- Resolved tenant issues promptly, maintaining positive landlord-tenant relationships.
- Managed a team of staff members, providing guidance and direction to ensure successful completion of projects.
- Ensured compliance with fair housing laws
Slot Attendant
Mono Wind Casino
Auberry, CA
04.2023 - 06.2025
- Delivered exceptional guest service while resolving machine errors and handling payouts.
- Demonstrated strong communication and problem-solving skills in a fast-paced environment.
- Ensured safety and compliance with gaming regulations.
Property Manager
San Mar Properties
Fresno, CA
07.2016 - 04.2023
- Managed daily operations including tenant relations, rent collection, and maintenance coordination.
- Resolved conflicts, enforced policies, and ensured adherence to Fair Housing laws.
- Oversaw staff, delegated tasks, and maintained detailed compliance records.
Education
Certificate of Achievement - Human Resources
Lemoore College
Lemoore, CA01.2026
Human Resources Training Program - Human Resources Management
SCCCD
Fresno, CA12.2025
Certificate of Achievement - Business Bookkeeping
Lemoore College
Lemoore, CA08.2025
Associate of Arts - Spanish Language
Fresno City College
Fresno, CA05.2017
Skills
- Customer service
- Understanding of HR policies, procedures, and best practices
- Conflict resolution
- Team supervision
- Compliance monitoring
- Regulatory compliance
- Customer retention
- Vendor engagement
- Staff training
- Documentation and reporting
- Business administration
- CRM software
- Data confidentiality
- Verbal and written communication
- Scheduling
- Microsoft Office: Excel, Word, PowerPoint, Outlook, Windows
- Google Workspace
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Business Manager
Wright Equities
06.2025 - 12.2025
Slot Attendant
Mono Wind Casino
04.2023 - 06.2025
Property Manager
San Mar Properties
07.2016 - 04.2023
Certificate of Achievement - Human Resources
Lemoore College
Human Resources Training Program - Human Resources Management
SCCCD
Certificate of Achievement - Business Bookkeeping
Lemoore College
Associate of Arts - Spanish Language
Fresno City College