Ta-Nisha Hill
WINDSOR,North Carolina
Summary
Proven professional with a track record of enhancing customer experience at Rhonda Peele, showcasing exceptional customer service and empathy. Skilled in conflict resolution and personal hygiene assistance, consistently maintaining high accuracy levels in transactions. Demonstrates reliability and professionalism, significantly improving patient comfort and fostering trust with families.
Overview
8
8
years of professional experience
Work History
Cashier
Rhonda Peele
02.2022 - 02.2024
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Williamston House
Affinity Assisted Living
03.2019 - 09.2020
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Improved patient comfort by providing compassionate and attentive care.
- Provided emotional support to patients and families during difficult times, fostering trust and rapport.
Vintage Inn
Victorian Senior Care
11.2015 - 06.2017
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
Education
High School Diploma -
Martin Community College
Bertie Campus06.2010
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Customer service excellence
- Reliability and punctuality
- Written and verbal communication
- Professionalism and Courtesy
- Conflict Resolution
- Guest inquiries
- Personal Hygiene Assistance
- Behavioral Management
- Emotional Support
- Dementia Care
Timeline
Cashier
Rhonda Peele
02.2022 - 02.2024
Williamston House
Affinity Assisted Living
03.2019 - 09.2020
Vintage Inn
Victorian Senior Care
11.2015 - 06.2017
High School Diploma -
Martin Community College
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