Summary
Overview
Work History
Education
Skills
Certification
Professionalorganizations
References
Timeline
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Taaj Logan

Detroit,Michigan

Summary

Extensive experience in the travel industry, including two years in travel industry as a gate agent I have a strong understanding of marketing and partnership strategies, with experience in creating strategic business development plans. As well as I embraces diversity in people, thinking, and styles, with an emphasis on collaboration and creative thinking. Committed to safety and security, with a consistent focus on the well-being of self, others, and personal data.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Gate Service Agent

Delta Global Services
Detr, MI
09.2018 - 10.2020
  • Processed arrivals and departures of aircrafts, operated jet bridges for boarding and disembarking passengers.
  • Verified passenger identification documents such as passports, visas, driver's licenses, ensuring accuracy of information provided.
  • Responded promptly to emergency situations according to established guidelines in order to ensure safety of passengers and crew members.
  • Greeted passengers, checked tickets and directed them to the appropriate area.
  • Assisted with baggage handling including loading and unloading onto carts, conveyor belts, trucks.
  • Resolved customer complaints in a professional manner while maintaining composure under pressure.
  • Assisted with ticket counter duties such as printing boarding passes and providing general information about flights schedules.
  • Adhered strictly to airline policies concerning cabin safety procedures prior to take-off or landing.
  • Monitored aircraft fueling process, conducted quality control checks on fuel levels.
  • Provided wheelchair assistance for elderly or disabled passengers upon request.
  • Coordinated ground crew operations with flight attendants and pilots during pre-flight preparation activities.

Michigan Marketing Coordinator

Kicking Horse Coffee
01.2016 - 08.2018
  • Promotes brand names, products and services
  • Represents the company in a positive way
  • Builds line sales volumes
  • Interacts with customers and sales prospects
  • Works with business partners
  • Communicates with the media
  • Performs other marketing duties relevant to promoting the brand
  • Generates public interest in the brand
  • Provides complete information about the brand
  • Answers questions about the brand.

HR Recruitment Manager

Chartwells
04.2016 - 04.2018
  • Develop and implement HR strategies and initiatives aligned with the overall business strategy
  • Bridge management and employee relations by addressing demands, grievances or other issues
  • Manage the recruitment and selection process
  • Support current and future business needs through the development, engagement, motivation and preservation of human capital
  • Develop and monitor overall HR strategies, systems, tactics and procedures across the organization
  • Nurture a positive working environment
  • Assess training needs to apply and monitor training programs
  • Report to management and provide decision support through HR metrics
  • Ensure legal compliance throughout human resource management.

Education

Bachelors of Business Administration - Marketing and Communication

Eastern Michigan University
Ypsilanti, MI
12.2016

Skills

  • Strong interpersonal and communication skills
  • SQL
  • Proficient in Microsoft Office
  • More than one year of experience in team leading
  • Excellent developed organizational and leadership skills
  • Ability to type 60 words per minute
  • Training Skills
  • Social Media Knowledge
  • Software Applications
  • Code Development
  • Database Management Software
  • Operational Analysis
  • Testing and debugging
  • System Administration
  • Troubleshooting and resolution
  • Software Design
  • Team Collaboration
  • Testing and deployment
  • Javascript
  • API design

Certification

Michigan State University Coding Academy
Certificate of Completion, July 2024

  • Curriculum Highlights:Full stack web development, including front-end and back-end technologies.
    Hands-on experience in HTML, CSS, JavaScript, and various frameworks such as React and Node.js.
    Development of a comprehensive portfolio with multiple projects demonstrating proficiency in building and deploying web applications.
    Focus on industry best practices, coding standards, and version control using Git.

Professionalorganizations

  • Alpha Phi Alpha Fraternity Incorporated, 2016-Present

References

References available upon request.

Timeline

Gate Service Agent

Delta Global Services
09.2018 - 10.2020

HR Recruitment Manager

Chartwells
04.2016 - 04.2018

Michigan Marketing Coordinator

Kicking Horse Coffee
01.2016 - 08.2018

Bachelors of Business Administration - Marketing and Communication

Eastern Michigan University

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Taaj Logan