Tabania Mihiret
Summary
- A highly experienced Store Manager with 1 year of experience managing and monitoring budgeting, scheduling, and purchases. Skilled in coaching sales associates in product specifications, sales incentives, and selling techniques to increase customer satisfaction ratings. Proven success in rotating merchandise and displays to feature new products and promotions.
- Senior Flight Attendant, Excellent Customer Service Skills.
Overview
10
10
years of professional experience
Work History
Clear Ambassador
Clear
11.2023 - Current
- Consistently adhere to security procedures by validating airline documents, verifying CLEAR member travel identification, and following all security and safety protocols at all times.
- Providing exceptional customer service, engaging with members, potential customers and general travelers.
- Drive membership enrollments by engaging traveling and selling them the benefits of Clear
Store Manager
SafeMart
01.2020 - 03.2021
- Trained and managed associates in customer service and sales techniques.
- Managed scheduling for store shifts to accomplish proper staffing.
- Submitted reports to senior management to aid in business decision-making and planning.
Flight Attendant
Ethiopian Airlines
01.2014 - 12.2019
- Assisted unaccompanied minors throughout their journey by providing supervision and engaging them in age-appropriate activities or conversation.
- Ensured timely departures by assisting with boarding procedures and efficiently stowing luggage.
- Prepared cabin for arrival by cleaning surfaces, restocking supplies, securing loose items, and ensuring overall orderliness.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
- Ensured safety and comfort of customers onboard aircraft.
Education
No Degree - Introduction To Hospitality And Tourism Industry
MaryLand University
Online03.2023
Bachelor of Science - Health And Sport Science
BahirDar University
Bahirdar, Ethiopia 09.2014
Skills
- Goal Setting, Strong work ethic, interpersonal skills, effective time management skills with attention to detail
- Recruitment and hiring, Employee Motivation
- Supplier Monitoring, Cash Handling
- Team Leadership, Decision making
- Business Leadership, Multitasking, and prioritization
- Operations Management, Client Relations
- Computer skills including MS-Excel, keyboarding, Google Workspace (Google Docs, Drive)
Timeline
Clear Ambassador
Clear
11.2023 - Current
Store Manager
SafeMart
01.2020 - 03.2021
Flight Attendant
Ethiopian Airlines
01.2014 - 12.2019
No Degree - Introduction To Hospitality And Tourism Industry
MaryLand University
Bachelor of Science - Health And Sport Science
BahirDar University
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