Tabari Suggs
Miami Gardens,FL
Summary
Versatile and results-oriented professional with extensive experience in network and hardware installation, notably with Signature Government Solutions. Excelled in troubleshooting systems and providing exceptional customer support. Demonstrates analytical problem-solving and a commitment to achieving employer-specific goals, leveraging both technical and interpersonal skills to enhance operational efficiency.
Overview
26
26
years of professional experience
Work History
Service Technician
Overnite Cabinets
01.2015 - 12.2023
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Inspected equipment to diagnose operational issues.
- Managed and prioritized customer service requests to achieve prompt resolution.
- Conducted regular inspections of telecommunications systems to identify and repair any potential issues.
Postal Clerk
United States Post Office
04.2012 - 01.2014
- Added accurate data entry into computer system to complete transactions.
- Operated postal machines, including postage meters and mail-processing machines.
- Maintained mailroom supply inventories, purchase orders and vendor supplies.
- Handled day-to-day shipping and receiving overseeing more than 1000 packages per day.
Field Engineer
Delta Airlines Global Services
04.2008 - 03.2012
- Responded to service requests during and after business hours.
- Coordinated installation of new users and relocations of existing users.
- Installed and configured new devices and system components.
- Provided training to customers to enhance use and understanding of network systems.
- Collaborated with other technicians to troubleshoot and resolve technical issues.
- Used ticketing systems to manage and process support actions and requests.
- Patched software and installed new versions to eliminate security problems and protect data.
Network Installation Technician
Signature Government Solutions
12.2004 - 04.2008
- Plan, design, install, maintain, monitor, analyze, troubleshoot, modify, and support network communications systems to provide maximum performance and availability.
- Developed and implemented plans for installation of new networks and cabling systems.
- Maintained detailed records of all cabling and telecommunications activities and equipment.
- Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
- Worked closely with network administrators and server engineers to deliver quality service.
- Coordinated installation of new users and relocations of existing users.
- Confirmed compliance with all industry standards and regulations related to cabling and telecommunications.
Cryptologic Technician, Maintenance
United States Navy, USN
11.1997 - 11.2004
- Analyzed test data to diagnose malfunctions and determine performance characteristics of systems.
- Constructed, tested and maintained substation relay and control systems.
- Consulted manuals, schematics, wiring diagrams and engineering personnel to troubleshoot and solve equipment problems and determine optimum equipment functioning.
- Completed preventive maintenance on machines to enhance production and maintain quality.
- Installed and configured new devices and system components.
- Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP, and CTI applications.
Education
Certificate - Network Technician
Florida Career College
Pembroke Pines, FL04-2015
Skills
- Customer support
- Troubleshooting and repair
- Installation and maintenance
- Cable installation
- Works Well Under Pressure
- Hardware installation
- Site surveying
- Structured cabling
Training
BICSI Fiber Optics
BICSI Installations Technician
CompTIA IT Fundmentals
CompTIA A+
CompTIA Network+
Timeline
Service Technician
Overnite Cabinets
01.2015 - 12.2023
Postal Clerk
United States Post Office
04.2012 - 01.2014
Field Engineer
Delta Airlines Global Services
04.2008 - 03.2012
Network Installation Technician
Signature Government Solutions
12.2004 - 04.2008
Cryptologic Technician, Maintenance
United States Navy, USN
11.1997 - 11.2004
Certificate - Network Technician
Florida Career College
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