Tabatha Foster
Colorado Springs,CO
Summary
Dynamic server with a strong work ethic and exceptional customer service skills, honed at IHOP. Proven ability to enhance guest satisfaction through attentive service and effective upselling techniques. Adept in cash handling and maintaining cleanliness standards, ensuring a welcoming atmosphere in high-volume dining environments.
Overview
1
1
Certification
Work History
Server
IHOP
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Server
Old Chicago Pizza
- Served food and beverages promptly with focused attention to customer needs.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
Server
Village Inn Pancake House
Colorado Springs, CO
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
Associate Of Applied Arts - Photography
Pikes Peak State College
Colorado Springs, COSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Cleanliness standards
- Safe food handling
- High volume dining
- Food safety practices
- Table bussing
- Point of sale operation
- Food sales and promotion
Certification
Servsafe food handler
Servsafe alcohol
Timeline
Server
IHOP
Server
Old Chicago Pizza
Server
Village Inn Pancake House
Associate Of Applied Arts - Photography
Pikes Peak State College