Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open, and committed to building a customer base by providing a positive service experience.
Overview
9
9
years of professional experience
Work History
Office Manager
South Bay Inc.
01.2022 - 02.2023
Booked clients for Airbnb and stayed in touch with them before, during, and after their stay.
Maintained computer and physical filing systems.
Created, maintained, and updated filing systems for paper and electronic documents.
Updated reports, managed accounts, and generated reports for the company database.
Reported to senior management on organizational performance and progress toward goals.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Maintained a professional demeanor by staying calm when addressing unhappy or angry customers.
Bartender
Dante's Pool Bar And Resaurant
03.2014 - 02.2023
Served high customer volumes during special events, nights, and weekends.
Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Performed opening and closing duties, printing sales reports, setting up for incoming shifts, preparing cash drawers, and taking inventory.
Kept bar presentable and well-stocked to meet customer needs.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Maintained good relationships with other staff.
dealt with unhappy customers in a professional and friendly way.
Account Receivable / Dealer trade / DMV assistant at Puente Hills Hyundai / South Bay Hyundai / Genesis of South BayAccount Receivable / Dealer trade / DMV assistant at Puente Hills Hyundai / South Bay Hyundai / Genesis of South Bay