Professional Summary
Overview
Work History
Education
Skills
Timeline

Tabatha Herrera

Mason Wellness Center
Pontotoc,TX
10
years of professional experience

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate jobseeker with strong organizational skills eager to help children grow and learn. Willing to assist in any area needed with an open mind to learn all needed to perform job duties.

Work History

Customer Service Representative

6 Years 7 Months
Mason Wellness Center | 01.2020 - Current
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Developed community reputation through commitment to customer satisfaction and strong client relationships.
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
  • Provided information regarding charge accounts and loyalty programs.

Charge Nurse/Business Office Clerk

2 Years 3 Months
Pecan Valley Healthcare | 01.2017 - 04.2019
  • Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
  • Staffing
  • Hiring and training new employee's
  • Marketing
  • Personal care to include but not limited to, medication administration, Wound care.
  • Provide teaching to patients about disease or illness.

Lead Teacher

1 Year 9 Months
Kingdom Kids | 08.2019 - 05.2021
  • Increased student involvement in program offerings through strategic redesign of program processes and methods.
  • Developed and optimized rich learning environment by capitalizing on diverse engagement strategies and enriching teaching techniques.
  • Conferred with parents about student progress to boost family involvement and enhance student support.
  • Maintained patience and level-headedness in diverse situations to support student development and personal growth.
  • Planned and implemented different daily activities to enhance overall development and growth of every student.

Education

Associate of Arts - Licensed Vocational Nursing

Central Texas College | Killeen, TX | 06.2001

GED

Mason High School | Mason, TX | 04.1994

Skills

Multitasking and Prioritization
Upbeat and Positive Personality
Data Entry and Maintenance
Calm and Professional Under Pressure
Customer Data Confidentiality
Responding to Difficult Customers
Understanding Customer Needs
Creative Problem Solving
Strong Analytical and Problem Solving Skills

Timeline

Customer Service Representative

Mason Wellness Center
01.2020 - CurrentRead More

Lead Teacher

Kingdom Kids
08.2019 - 05.2021Read More

Charge Nurse/Business Office Clerk

Pecan Valley Healthcare
01.2017 - 04.2019Read More

Mason High School

GED
Read More

Central Texas College

Associate of Arts from Licensed Vocational Nursing
Read More
Tabatha Herrera