Tabbatha McGhee
Pensacola,FL
Summary
Seasoned leader with exemplary skills in customer service and communications. Energetic professional with engaging personality and service-driven background. Customer focused operations management and security industry leadership.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Installation/Operations Manager
Allied Universal Technology Services
Pensacola, FL, USA
03.2021 - 06.2023
- Represented integrity and professionalism in business, serving as mentor and role model to staff.
- Provided leadership to 20 employees through coaching, feedback and performance management.
- Formed and sustained strategic relationships with clients.
- Conducted staff evaluations and determined promotions and realignments or reductions in workforce.
- Assessed each employee's individual strengths and delivered mentoring to improve upon weak skill levels.
- Assessed team proficiencies, identifying and targeting areas for improvement.
- Managed scheduling for 18 employees to optimize productivity.
- Analyzed variable data for operations to determine areas for improvement, increased efficiency and potential cost savings.
- Engaged professionally with all levels of leadership and customers to build rapport and nurture relationships.
- Fostered strong relationships with large military customers by insuring operational efficiency and maintaining communication.
- Contributed to organizational initiative to achieve monthly budget and other targeted goals.
- Streamlined operational efficiencies by coordinating staff development and succession planning.
- Generated reports detailing project information and predictions.
- Initiated on-time, under-budget project management to optimize performance.
- Adhered to operational schedules by monitoring performance indicators.
- Limited financial discrepancies, reviewing and approving billing invoices and expense reports.
- Managed special projects through effective emergency resolution.
- Motivated employees to share ideas and feedback.
State Trooper
Florida Highway Patrol
Pensacola, FL, USA
09.2004 - 04.2012
- Investigated vehicular or roadway-related accidents, assisting persons involved and coordinating response.
- Prepared cases for trial and appeared and testified in court as witness.
- Conducted investigations for traffic fatalities.
Crime Lab Analyst
Florida Department Of Law Enforcement
Penascola, FL, USA
03.2004 - 09.2004
- Evaluated and marked crime scene areas and collected physical and biological evidence for processing.
- Used scientific equipment to collect and analyze evidence to support investigations.
- Testified in court and presented case evidence to assist with trials and hearings for local agencies.
Crime Scene Investigator
Orange County Sheriff's Office
Orlando, FL, USA
07.2001 - 03.2004
- Analyzed data, reports and forensic evidence.
- Assisted in development of internal and external training presentations.
- Investigated homicides and suspicious deaths to point of resolution.
- Mitigated risk, accurately analyzing and evaluating criminal information while processing crime scenes.
- Verified and authenticated validity and admissibility of evidence and preserved integrity for court hearings.
- Trained subordinate officers on investigative techniques.
- Collected evidence for trials and prepared displays.
- Testified under oath in administrative hearings and criminal court cases.
- Reported results of investigations with written observations and photographs, and produced final reports.
- Analyzed gunshot bullet paths and gunshot residues to determine how shootings transpired.
- Used scientific equipment to collect and analyze evidence to support investigations.
- Evaluated and marked crime scene areas and collected physical and biological evidence for processing.
Crime Scene Investigator
Orange County Sheriff's Office
Orlando, FL, USA
07.2001 - 03.2004
- Analyzed data, reports and forensic evidence.
- Assisted in development of internal and external training presentations.
- Investigated homicides and suspicious deaths to point of resolution.
- Mitigated risk, accurately analyzing and evaluating criminal information while processing crime scenes.
- Verified and authenticated validity and admissibility of evidence and preserved integrity for court hearings.
- Trained subordinate officers on investigative techniques.
- Collected evidence for trials and prepared displays.
- Testified under oath in administrative hearings and criminal court cases.
- Reported results of investigations with written observations and photographs, and produced final reports.
- Analyzed gunshot bullet paths and gunshot residues to determine how shootings transpired.
- Used scientific equipment to collect and analyze evidence to support investigations.
- Evaluated and marked crime scene areas and collected physical and biological evidence for processing.
Police Officer
Pensacola Police Department
Pensacola, FL, USA
06.1993 - 07.2001
Police Officer
Pensacola Police Department
Pensacola, FL, USA
06.1993 - 07.2001
Education
Bachelor of Science - Criminal Justice
Troy University
Troy, AL02.2003
Skills
- Organizational skills
- Cross-functional team management
- Supervision and training
- Employee development
- Sound judgment
Certification
Certified Protection Professional, CPP, ASIS
Timeline
Installation/Operations Manager
Allied Universal Technology Services
03.2021 - 06.2023
State Trooper
Florida Highway Patrol
09.2004 - 04.2012
Crime Lab Analyst
Florida Department Of Law Enforcement
03.2004 - 09.2004
Crime Scene Investigator
Orange County Sheriff's Office
07.2001 - 03.2004
Crime Scene Investigator
Orange County Sheriff's Office
07.2001 - 03.2004
Police Officer
Pensacola Police Department
06.1993 - 07.2001
Police Officer
Pensacola Police Department
06.1993 - 07.2001
Bachelor of Science - Criminal Justice
Troy University