Tabbathie Anthony
Assistant Manager
Douglasville,GA
Overview
10
10
years of professional experience
2
2
years of post-secondary education
Work History
Assistant Manager
Circle K Gas Station
Douglasville, GA
07.2019 - Current
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Created employee schedules to align coverage with forecasted demands.
- Developed strategy to increase sales and drive profits.
- Established objectives to offer team members clear roadmap to help company achieve overall goals.
- Reviewed sales and gross profit report to assess company efficiency.
- Introduced new products or services, increased marketing activities and improved customer service to drive sales.
- Mentored team members to enhance professional development and accountability in workplace.
- Recognized staff for contributions to company success to foster engagement and increase productivity.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Developed organizational structure to outline and direct rules, roles and responsibilities.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Reduced financial discrepancies to minimize threats to health and productivity of business.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Strengthened operational efficiency to remain cost-effective while maintaining quality service.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements and evaluate progress toward goals.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Monitored security to protect employees, customers and property.
- Reduced supply expenses, cut production costs and lowered financial expenditures to increase bottom line.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
Personal Care Assistant
Rescare Homecare
Tifton, GA
05.2010 - 01.2017
- Documented residents' mental status, sleep and eating patterns in medical record books.
- Scheduled and accompanied clients to medical appointments.
- Entertained, conversed and read aloud to keep patients mentally alert.
- Remained alert to problems or health issues of clients and competently responded.
- Monitored and assisted residents through individual service plans.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Helped clients maintain optimal health by overseeing medication administration and doctor's appointments.
- Planned, prepared and served meals and snacks according to prescribed diets.
- Ran errands for patients, did shopping and picked up other necessities.
- Conferred with supervisor to discuss patient condition and medical care.
- Transported individuals to events and activities, medical appointments and shopping trips.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Transported patients via wheelchair to and from rehabilitation and daily activities.
- Assisted with daily living activities, running errands and household chores.
- Planned activities to encourage movement, stretching and strength building.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Education
High School Diploma - Health Occupation
Cherokee County High School
Centre, AL 09.1995 - 05.1997
Skills
Employee performance evaluations
Recruiting and interviewing
Consulting
Staff Management
Contract Management
Project Management
Operations management
Staff supervision
Negotiation
Business administration
Strategic planning
Sales growth
Search Engine Optimization
Google Drive
Cost Control
Business planning
Training
Employee scheduling
Budgeting
Financial Management
Business Development
Timeline
Assistant Manager
Circle K Gas Station
07.2019 - Current
Personal Care Assistant
Rescare Homecare
05.2010 - 01.2017
High School Diploma - Health Occupation
Cherokee County High School
09.1995 - 05.1997