Job Search Status
Open to workWork Type
Full TimeLocation Preference
RemoteOn-SiteLocation: New Bern, NC
Open to relocation: No
Open To Work
Tabetha Fielder
New Bern,NC
Work Preference
Summary
Multifaceted professional with comprehensive expertise in emergency communications and pharmacy operations. Proven track record of ensuring precise medication dispensing while upholding compliance and providing impactful crisis management and support during emergencies.
Overview
1
1
Certification
17
17
years of professional experience
Work History
911 Telecommunicator
Pamlico County Sheriffs Office
Bayboro, North Carolina
05.2023 - 09.2026
- Answered 911 calls and identified the nature of emergency.
- Operated communication equipment to answer emergency calls and relay messages.
- Worked with law enforcement, fire, and medical units during emergencies.
- Dispatched appropriate personnel to emergency scenes.
- Gave pre-arrival instructions for medical, fire, and other emergencies.
- Collected detailed caller information to ensure accurate response by first responders.
- Supported callers during high-stress events with calm, clear communication.
- Stayed in contact with callers until help arrived on scene.
- Used clear communication methods to keep information accurate and moving quickly.
- Monitored multiple radio channels for live updates and information sharing.
- Monitored radio frequency for active incidents and events needing dispatch assistance.
- Updated CAD system with status reports from field units on location and assignment progress.
- Coordinated mutual aid with dispatchers from other jurisdictions to streamline emergency response across county and state lines.
- Trained new telecommunicators on protocols and procedures to enhance team readiness.
- Participated in training sessions for new emergency dispatch technology.
- Kept incident and communication logs current throughout shifts.
- Advised field units on proper protocol for hazardous material spills and criminal activity scenes.
- Alerted supervisors right away if life-threatening situations arose during call contact or unit monitoring.
- Reduced risk and response delays by closely monitoring public safety field units.
Certified Pharmacy Technician
Pharmacy East
Greenville, North Carolina
08.2022 - 05.2023
- Prepared and dispensed medications accurately for different patient needs.
- Provided patients with clear instructions on medication use and potential side effects to enhance understanding and adherence.
- Educated patients on correct medication usage and associated side effects in a supportive environment.
- Assisted pharmacists during patient consultations and medication reviews.
- Worked with healthcare providers to clarify medication orders.
- Organized and stocked inventory to ensure efficient pharmacy workflow.
- Managed inventory by rotating stock, removing expired or damaged products, and resolving discrepancies to maintain safety and compliance.
- Followed regulatory standards in all pharmacy operations.
- Protected patient confidentiality to support HIPAA compliance and prevent data breaches.
Certified Pharmacy Technician (CPhT)
Bayboro Pharmacy
Bayboro, NC
08.2021 - 08.2022
- Filled and dispensed an average of 160 prescriptions per day.
- Compounded and repackaged medications, including unit-dose topical medications and sterile products.
- Answered customer questions and located requested pharmacy items.
- Identified cost-effective generic medications, reducing patient costs and improving pharmacy margins.
- Managed drug and supply inventory levels.
- Assisted pharmacy staff in drug inventory purchasing and receiving to ensure optimal stock levels.
- Processed cash and credit transactions, managing approximately $800 in daily sales.
- Performed routine inspections of medication storage locations.
Certified Pharmacy Technician (CPhT)
Vidant Greenville
Greenville, NC
12.2020 - 08.2021
- Properly fill and dispense an average of 160 prescriptions per day.
- Compounded and repackaged medications, including unit-doses, topical medications and sterile products.
- Collaborated with pharmacy staff on drug inventory, purchasing, and receiving to ensure accurate stock levels.
- Oversaw drug and supply inventories to maintain optimal stock levels and support efficient pharmacy operations.
- Saved patients money and increased pharmacy profit margins with therapeutically equivalent and more cost-effective generic drugs.
- Provided assistance to customers by answering questions and locating items to enhance their pharmacy experience.
- Handled daily cash and credit card transactions totaling approximately $800.00.
- Conducted routine inspections of medication storage locations.
Certified Pharmacy Technician (CPhT)
Harris Teeter
New Bern, NC
08.2020 - 12.2020
- Checked prescriptions for appropriate dosage, drug interactions, allergies and contraindications before dispensing medications.
- Properly fill and dispense an average of 160 prescriptions per day.
- Assessed the correct identity, strength and purity of medications.
- Provided cost-effective alternatives to patients through therapeutically equivalent generic drugs, improving affordability.
- Provided specialized services to help patients manage conditions such as diabetes, asthma, smoking cessation and high blood pressure.
- Coordinated communication with physicians, nurses, and insurance companies to enhance patient care.
- Resolved insurance rejections and billing issues to streamline payment processes.
- Effectively prioritized tasks and organized the workflow to increase efficiency.
- Complied with all federal laws, company policies and procedures and state regulations regarding intern, technician and assistant training and licensure.
- Provided assistance by answering customer inquiries and guiding them to locate specific items in the pharmacy..
Dispatcher
Pamlico County Sheriffs Office
Bayboro, NC
09.2019 - 12.2020
- Managed customer calls effectively and efficiently in a complex, fast-paced and challenging dispatching center environment.
- Collaborated with drivers, dispatchers, and management to create effective delivery routes and schedules and enhance overall driver efficiency.
- Performs daily routing of field service work orders using established workforce management system
- Answered phones cordially and addressed all customer questions by creating detailed logs on requests and assignments.
- Responded to customer inquiries over the phone with professionalism and courtesy.
- Maintain and manage a positive work environment by interacting in a professional and polite manner with guests, team members, and park management
- Managed high volume of paperwork and coordinated with the accounting department to resolve invoicing issues.
- Established a reputation as an efficient service provider, consistently delivering high accuracy in service.
Deetail and Cleaner on Boats/Yachts
Deatons Yacht Service
07.2019 - 05.2020
Registered Pharmacy Technician (Keyer)
Phamerica
04.2018 - 12.2018
- Reviewed prescriptions for dosage accuracy, drug interactions, allergies, and contraindications to ensure patient safety.
- Assessed the correct identity, strength and purity of medications.
- Resolved insurance rejections and billing issues, ensuring timely patient access to medications.
- Completed new and updated patient profiles, including lists of patient medications.
- Received and accurately processed written prescriptions from assisted living facilities using QS1 software.
- Complied with all federal laws, company policies and procedures and state regulations regarding intern, technician and assistant training and licensure.
- Prioritized tasks and organized workflow to enhance operational efficiency.
- Communicated regularly with physicians, nurses, insurance companies and managed care organizations.
Registered Pharmacy Technician
Havelock Drug Co Inc
Havelock, NC
08.2012 - 04.2018
- Properly fill and dispense an average of 160 prescriptions per day.
- Collaborated with pharmacy staff on drug inventory management, purchasing, and receiving to ensure optimal stock levels.
- Managed drug and supply inventories.
- Compounded and repackaged medications, including unit-doses, topical medications and sterile products.
- Conducted routine inspections of medication storage locations.
- Saved patients money and increased pharmacy profit margins with therapeutically equivalent and more cost-effective generic drugs.
- Responded to customer inquiries and facilitated item location to enhance patient satisfaction.
- Provided specialized services to help patients manage conditions such as diabetes, asthma, smoking cessation and high blood pressure.
- Executed various operational tasks to streamline pharmacy processes and improve service delivery.
- Managed approximately $800.00 in cash and credit card sales daily.
Store Manager
AT&T Prime Communication
Havelock, NC
02.2010 - 07.2012
- Hired, trained, and evaluated sales and marketing personnel to enhance team effectiveness.
- Increased profitability by implementing targeted sales training and addressing profit loss areas.
- Trained staff on handling challenging sales situations.
- Managed a small team of one sales associate, ensuring effective operations and customer service.
- Interviewed job candidates and made staffing decisions.
- Reordered inventory when it dropped below predetermined levels.
- Completed profit and loss performance reports.
- Reported to the district manager regarding all store and staff issues.
Education
Pharmacy Technician Certificate -
Craven Community College
New Bern, NC01-2012
High School Diploma -
Havelock High School
Havelock, NC01-2009
Skills
- Emergency communications skills
- Crisis assessment and dispatch coordination
- Incident reporting and reporting
- Emergency management strategies
- Emergency response planning
- Pharmacy technician experience
- Medication compounding
- Medical billing and insurance verification
- Resource allocation and inventory management
- HIPAA compliance
- Managed care principles
- Effective communication skills
- Attention to detail
- Stress management techniques
- Conflict resolution strategies
- Analytical skills abilities
- Time management skills
- Time management
- Multi-tasking
- Staff training and development
- Customer support
- Dependability and responsibility
- Time management
- Customer support
Personal Information
Driving License: driver's license
Certification
driver's license, Pharmacy Technician Certification, PTCB Certification, BLS/CPR
Timeline
911 Telecommunicator
Pamlico County Sheriffs Office
05.2023 - 09.2026
Certified Pharmacy Technician
Pharmacy East
08.2022 - 05.2023
Certified Pharmacy Technician (CPhT)
Bayboro Pharmacy
08.2021 - 08.2022
Certified Pharmacy Technician (CPhT)
Vidant Greenville
12.2020 - 08.2021
Certified Pharmacy Technician (CPhT)
Harris Teeter
08.2020 - 12.2020
Dispatcher
Pamlico County Sheriffs Office
09.2019 - 12.2020
Deetail and Cleaner on Boats/Yachts
Deatons Yacht Service
07.2019 - 05.2020
Registered Pharmacy Technician (Keyer)
Phamerica
04.2018 - 12.2018
Registered Pharmacy Technician
Havelock Drug Co Inc
08.2012 - 04.2018
Store Manager
AT&T Prime Communication
02.2010 - 07.2012
Pharmacy Technician Certificate -
Craven Community College
High School Diploma -
Havelock High School